topic Re: Renewed contract but getting billed for out-of-contract amount in My Account/Billing https://community.plus.net/t5/My-Account-Billing/Renewed-contract-but-getting-billed-for-out-of-contract-amount/m-p/1915993#M65293 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/106467">@laure</a>&nbsp;</P> <P>The direct debit for the full out of contract price will have been prepared before you re-contracted. You should find that the extra payment is credited against next month:s bill.</P> Wed, 05 Apr 2023 11:15:04 GMT Baldrick1 2023-04-05T11:15:04Z Renewed contract but getting billed for out-of-contract amount https://community.plus.net/t5/My-Account-Billing/Renewed-contract-but-getting-billed-for-out-of-contract-amount/m-p/1915991#M65292 <P>Hi,</P> <P>My 18 month contract came to an end on 3rd April. I renewed my contract on 2nd April for £25.99pm. However my bill dated 5th April is for £53.44. This includes a £6.99 charge for a new router which I did request. However I am unsure why my line rental + fibre charges for the month are £46.45 as I renewed before my contract ended.</P> <P>Thanks for any help</P> Wed, 05 Apr 2023 11:10:57 GMT https://community.plus.net/t5/My-Account-Billing/Renewed-contract-but-getting-billed-for-out-of-contract-amount/m-p/1915991#M65292 laure 2023-04-05T11:10:57Z Re: Renewed contract but getting billed for out-of-contract amount https://community.plus.net/t5/My-Account-Billing/Renewed-contract-but-getting-billed-for-out-of-contract-amount/m-p/1915993#M65293 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/106467">@laure</a>&nbsp;</P> <P>The direct debit for the full out of contract price will have been prepared before you re-contracted. You should find that the extra payment is credited against next month:s bill.</P> Wed, 05 Apr 2023 11:15:04 GMT https://community.plus.net/t5/My-Account-Billing/Renewed-contract-but-getting-billed-for-out-of-contract-amount/m-p/1915993#M65293 Baldrick1 2023-04-05T11:15:04Z Re: Renewed contract but getting billed for out-of-contract amount https://community.plus.net/t5/My-Account-Billing/Renewed-contract-but-getting-billed-for-out-of-contract-amount/m-p/1916042#M65305 <P>Great, thanks very much for your advice.</P> Wed, 05 Apr 2023 18:01:15 GMT https://community.plus.net/t5/My-Account-Billing/Renewed-contract-but-getting-billed-for-out-of-contract-amount/m-p/1916042#M65305 laure 2023-04-05T18:01:15Z