topic Re: underwhelming renewal offer in My Account/Billing

underwhelming renewal offer

JohnofYork — Thu, 30 Mar 2023 16:57:23 GMT

I don't want to appear ungrateful, but my "loyalty renewal bonus" is a tad underwhelming.

Currently pay £33.30 including Anytime calls.

Broadband renewal offer is £23.50 but then I'd need to re-add the Anytime pack to that @ £9.15 ...

I'd move, but no-one can improve the speed of our line until OR decide to do a local upgrade, which isn't going to be anywhile soon according the the last OR engineer I spoke to.

hey ho.

Re: underwhelming renewal offer

fernhillheath — Fri, 31 Mar 2023 15:21:53 GMT

That's not a great offer - but mine is much worse!
Plusnet want to scalp me for £54.39 for broadband with no included calls at all.
And my internet service is terrible too

Re: underwhelming renewal offer

bill888 — Sat, 01 Apr 2023 07:34:07 GMT

fwiw, £23.xx seems to be the 'normal' renewal offer if mine and my relative's renewals in past 12 months are any indication for UF and UF Extra.

Are you able to use a mobile phone with unlimited calls for your outgoing calls?

fyi, I have my Panasonic cordless telephone system connected to a used Huawei B525s-23a 4G router operating in 2G (GSM) mode for more than a year. It connects to a Vodafone/o2 mast about 500m away. My 'cheap' handset & unlimited calls sim plan only costs me £1.50 pm. I don't have to run up and down the stairs looking for mobile phone with this setup.

(PSTN switch off is also less than 3 years away, and it doesn't seem like Plusnet will be offering Digital Voice)

@fernhillheath £54.39 looks like the 'out of contract' price for Unlimited Fibre Extra I see in my Plusnet dashboard.