https://community.plus.net/t5/My-Account-Billing/Reward-card/m-p/1914999#M65129 <P>I joined Plusnet last September and didn’t receive the reward card that was part of the signing up. Plusnet offered a £70 adjustment to my account which didn’t materialise. They have subsequently twice promised cheques in the post which haven’t appeared. This morning I spoke to them again and a further cheque has been sent. Customer service has always been so good, is this changing? It was the main reason I joined Plusnet.</P> Mon, 27 Mar 2023 10:58:09 GMT Ama1 2023-03-27T10:58:09Z https://community.plus.net/t5/My-Account-Billing/Reward-card/m-p/1914999#M65129 <P>I joined Plusnet last September and didn’t receive the reward card that was part of the signing up. Plusnet offered a £70 adjustment to my account which didn’t materialise. They have subsequently twice promised cheques in the post which haven’t appeared. This morning I spoke to them again and a further cheque has been sent. Customer service has always been so good, is this changing? It was the main reason I joined Plusnet.</P> Mon, 27 Mar 2023 10:58:09 GMT https://community.plus.net/t5/My-Account-Billing/Reward-card/m-p/1914999#M65129 Ama1 2023-03-27T10:58:09Z