topic Re: Restricted services in My Account/Billing

Restricted services

klegge1998 — Fri, 24 Feb 2023 16:43:06 GMT

I was a few days late paying my bill this month but still within the 14 day period but my services seem to have been restricted and I’m not able to access very much using my WiFi, can anyone help with a fix?

Re: Restricted services

Baldrick1 — Fri, 24 Feb 2023 23:25:38 GMT

Moderators Note

This topic has been moved from Broadband to My Account/Billing

Re: Restricted services

Gandalf — Mon, 27 Feb 2023 09:18:53 GMT

Hi @klegge1998,

I'm really sorry to see that restrictions weren't removed automatically following making payment. I've manually lifted them now so you should be able to browse normally but let me know if you have any further issues.