topic Re: Bill in My Account/Billing

Bill

elizabethjanet — Tue, 07 Feb 2023 08:59:26 GMT

My bill has gone up from £35.76 to £44.53 wasn’t told of anything increase why

Re: Bill

jab1 — Tue, 07 Feb 2023 09:03:13 GMT

Has your contract finished? What has changed on page 3 of your invoice from the last one?

Re: Bill

willcutforth — Tue, 07 Feb 2023 18:59:38 GMT

Hey there Elizabeth,

How's this week treating you? You having a good one?

I'm sorry to hear the bill has gone up, it's not great especially in the financial crisis at the minute. Please can you let me know your username and I will investigate this for you?

Re: Bill

elizabethjanet — Wed, 08 Feb 2023 13:30:08 GMT

Hi user name is [Removed] Many thanks for looking at this for me

[Removed]@outlook.com

Moderator's note by Mike (Mav): Personal information removed from a public forum (to an area that staff can see).

Re: Bill

csmith94 — Wed, 08 Feb 2023 17:44:52 GMT

Hi @elizabethjanet

I've checked over your account and left a ticket on your account to let you know about your latest bill, as it is account specific info, I'm not able to post the same here.

The same information has also been sent as an email.