topic Re: error when trying to renew contract in My Account/Billing https://community.plus.net/t5/My-Account-Billing/error-when-trying-to-renew-contract/m-p/1906327#M64292 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/117888">@chrisdyer140466</a>&nbsp; Welcome to the Community forums.</P> <P>This happens occasionally and will need a Plusnet staffer to come along and clear it.</P> <P>In the meantime if you are nearing the end of your contract then ring the Customer Options Team on 0800 013 2632 and they will sort it out. If you have received a renewal offer that you want to accept then tell them. <BR />This telephone number is normally answered quite quickly.</P> Fri, 20 Jan 2023 12:06:12 GMT Baldrick1 2023-01-20T12:06:12Z error when trying to renew contract https://community.plus.net/t5/My-Account-Billing/error-when-trying-to-renew-contract/m-p/1906325#M64291 <H2>When I try to renew contract online I get</H2><DIV class=""><DIV class=""><DIV class=""><H2>An error has occurred</H2><DIV class="">You cannot make any changes to your account while there is a phone order in progress.</DIV><DIV class="">Please help can't remember the last change I made as it was over a year ago and that was completed in a matter of days.</DIV><DIV class="">Thank you in advance for your help.</DIV><DIV class="">Chris</DIV></DIV></DIV></DIV> Fri, 20 Jan 2023 11:59:18 GMT https://community.plus.net/t5/My-Account-Billing/error-when-trying-to-renew-contract/m-p/1906325#M64291 chrisdyer140466 2023-01-20T11:59:18Z Re: error when trying to renew contract https://community.plus.net/t5/My-Account-Billing/error-when-trying-to-renew-contract/m-p/1906327#M64292 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/117888">@chrisdyer140466</a>&nbsp; Welcome to the Community forums.</P> <P>This happens occasionally and will need a Plusnet staffer to come along and clear it.</P> <P>In the meantime if you are nearing the end of your contract then ring the Customer Options Team on 0800 013 2632 and they will sort it out. If you have received a renewal offer that you want to accept then tell them. <BR />This telephone number is normally answered quite quickly.</P> Fri, 20 Jan 2023 12:06:12 GMT https://community.plus.net/t5/My-Account-Billing/error-when-trying-to-renew-contract/m-p/1906327#M64292 Baldrick1 2023-01-20T12:06:12Z