https://community.plus.net/t5/My-Account-Billing/Account-error/m-p/1903512#M63937 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/104415">@mastertrancer</a> - from what I can see the error is/was caused by call features which hadn't activated as expected. I've manually pushed the activation through so should be sorted for you now. </P> Wed, 28 Dec 2022 15:48:56 GMT Gandalf 2022-12-28T15:48:56Z https://community.plus.net/t5/My-Account-Billing/Account-error/m-p/1903510#M63935 <P>Hi, my account has had the following message continually displayed since I joined Plusnet: <STRONG>An error has occurred</STRONG></P> <DIV class="u-alert u-alert--warning pnState"> <DIV class="u-alert__container"> <DIV class="u-alert__wrapper"> <P class="u-alert__text"><STRONG>You can't change your products for the moment, you have an order which is currently being processed. Please try again later.</STRONG></P> <P class="u-alert__text">Consequently I'm unable to make any adjustments to my account and my current plan is due for renewal shortly. How do I go about getting this fixed?</P> </DIV> </DIV> </DIV> Wed, 28 Dec 2022 15:31:33 GMT https://community.plus.net/t5/My-Account-Billing/Account-error/m-p/1903510#M63935 mastertrancer 2022-12-28T15:31:33Z https://community.plus.net/t5/My-Account-Billing/Account-error/m-p/1903512#M63937 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/104415">@mastertrancer</a> - from what I can see the error is/was caused by call features which hadn't activated as expected. I've manually pushed the activation through so should be sorted for you now. </P> Wed, 28 Dec 2022 15:48:56 GMT https://community.plus.net/t5/My-Account-Billing/Account-error/m-p/1903512#M63937 Gandalf 2022-12-28T15:48:56Z