https://community.plus.net/t5/My-Account-Billing/Adjusted-Bill-Refund-following-cancellation-after-minimum-term/m-p/1901163#M63766 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/116969">@woodlock79</a> Your final/adjusted invoice is usually created ~21 days after service cease.</P> Thu, 08 Dec 2022 15:39:27 GMT jab1 2022-12-08T15:39:27Z https://community.plus.net/t5/My-Account-Billing/Adjusted-Bill-Refund-following-cancellation-after-minimum-term/m-p/1901162#M63765 <P>Hi,</P><P>I would like to know the timescales please for receiving Adjusted Bill/Refund following cancellation after minimum term.</P><P>&nbsp;</P><P>My minimum term ended on 25 Nov 2022 and my service ceased on 5 Dec 2022 (following confirmation of cancellation by letter in October 22 and then by phone to customer support on 21 Nov 22).</P><P>&nbsp;</P><P>Payment for the billing period of 25 Nov 22 - 25 Dec 22 was taken on 2 Dec 22 and I would like to know when this will be updated/refunded to reflect the service only being provided from 25 Nov 22 - 05 Dec 22.</P> Thu, 08 Dec 2022 15:36:28 GMT https://community.plus.net/t5/My-Account-Billing/Adjusted-Bill-Refund-following-cancellation-after-minimum-term/m-p/1901162#M63765 woodlock79 2022-12-08T15:36:28Z https://community.plus.net/t5/My-Account-Billing/Adjusted-Bill-Refund-following-cancellation-after-minimum-term/m-p/1901163#M63766 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/116969">@woodlock79</a> Your final/adjusted invoice is usually created ~21 days after service cease.</P> Thu, 08 Dec 2022 15:39:27 GMT https://community.plus.net/t5/My-Account-Billing/Adjusted-Bill-Refund-following-cancellation-after-minimum-term/m-p/1901163#M63766 jab1 2022-12-08T15:39:27Z