topic Re: Incorrect Bill in My Account/Billing

Incorrect Bill

iannewson — Mon, 07 Nov 2022 21:44:36 GMT

I'm coming up to the last month of my contract . Today I checked my account and to my shock I have been billed £57.13 instead of the £37.14 I was expecting!!!!

Please can this be looked into

Ian

Re: Incorrect Bill

iannewson — Mon, 14 Nov 2022 20:19:41 GMT

7 days and no response? 🙄

Re: Incorrect Bill

jab1 — Mon, 14 Nov 2022 20:23:16 GMT

Sorry, @iannewson - they're all 'very busy'.

Re: Incorrect Bill

TheMightyAJ — Tue, 15 Nov 2022 14:08:38 GMT

Hey @iannewson,

I'm sorry to hear that you've encountered this issue. I've had a look into this and logged a response via a support ticket, which can be accessed here.