https://community.plus.net/t5/My-Account-Billing/New-Contract-Errors/m-p/1897054#M63314 <P>Hiya <a href="https://community.plus.net/t5/user/viewprofilepage/user-id/64535">@Junkman</a>,&nbsp;</P> <P>&nbsp;</P> <P>Thanks for getting in touch, I appreciate it.&nbsp;</P> <P>&nbsp;</P> <P>After a new contract is taken a prorata bill is usually generated on the following ill date, which is the case here.&nbsp;</P> <P>&nbsp;</P> <P>You can find out more <A href="https://www.plus.net/help/my-account/your-broadband-bill-explained/" target="_blank">here</A>. &nbsp;</P> Thu, 10 Nov 2022 14:54:26 GMT SammyM 2022-11-10T14:54:26Z https://community.plus.net/t5/My-Account-Billing/New-Contract-Errors/m-p/1896326#M63266 Good morning. If anyone from Plusnet is around could you please check and sort my incorrect new contract details? Amount showing in 'Your Products' is £2.54 per month more than agreed and my first bill under the new contract is £1.84 more than it should be (after my referral credit is deducted). <BR /><BR />So none of it makes sense. This happened at last contract renewal too.<BR /><BR />Thanks, Stuart Sat, 05 Nov 2022 09:52:51 GMT https://community.plus.net/t5/My-Account-Billing/New-Contract-Errors/m-p/1896326#M63266 Junkman 2022-11-05T09:52:51Z https://community.plus.net/t5/My-Account-Billing/New-Contract-Errors/m-p/1897054#M63314 <P>Hiya <a href="https://community.plus.net/t5/user/viewprofilepage/user-id/64535">@Junkman</a>,&nbsp;</P> <P>&nbsp;</P> <P>Thanks for getting in touch, I appreciate it.&nbsp;</P> <P>&nbsp;</P> <P>After a new contract is taken a prorata bill is usually generated on the following ill date, which is the case here.&nbsp;</P> <P>&nbsp;</P> <P>You can find out more <A href="https://www.plus.net/help/my-account/your-broadband-bill-explained/" target="_blank">here</A>. &nbsp;</P> Thu, 10 Nov 2022 14:54:26 GMT https://community.plus.net/t5/My-Account-Billing/New-Contract-Errors/m-p/1897054#M63314 SammyM 2022-11-10T14:54:26Z