topic Re: Cannot see member centre information in My Account/Billing

Cannot see member centre information

diatomdeb — Fri, 04 Nov 2022 18:47:51 GMT

I am signing in to my Member Centre but as soon as my account details start to come up, they vanish and it just shows me the website footer at the bottom of the screen. How can this be fixed please?

Additional info: I am using Mac OS X 12.6.1 (Monterey) and the issue is happening on Safari 16.1 and also on Chrome Version 107.0.5304.87 (Official Build) (x86_64).

Re: Cannot see member centre information

MisterW — Fri, 04 Nov 2022 18:47:12 GMT

https://community.plus.net/t5/Everything-else/Plusnet-Broadband-portal-not-displaying-correctly/td-p/1892483

Re: Cannot see member centre information

RealAleMadrid — Fri, 04 Nov 2022 18:47:31 GMT

@diatomdeb It's a known problem supposed to be fixed next week.

https://community.plus.net/t5/Everything-else/Plusnet-Broadband-portal-not-displaying-correctly/m-p/1896185#M29930

Re: Cannot see member centre information

diatomdeb — Fri, 04 Nov 2022 18:49:33 GMT

Thanks both - guess I'll just wait for next week then!