topic Account page not displaying in My Account/Billing

Account page not displaying

colin_thames — Wed, 02 Nov 2022 18:23:46 GMT

For the last couple of days I can't see my Plusnet account page. I log in, the account page starts loading, then it goes blank. The top menu and the bottom dark grey menu show, but the intermediate section is a very light grey panel. I've tried this on Chrome and Firefox on my Windows 10 PC, and on Chrome on my iPhone. Same problem. Is anyone else experiencing this? If it's an issue at the Plusnet end, can anyone from Plusnet comment as to when it'll be fixed please?

Thanks

Re: Account page not displaying

jab1 — Wed, 02 Nov 2022 18:29:25 GMT

@colin_thames A known/under investigation issue - see: https://community.plus.net/t5/Everything-else/Plusnet-Broadband-portal-not-displaying-correctly/td-p/1892483

Re: Account page not displaying

colin_thames — Wed, 02 Nov 2022 19:03:52 GMT

Many thanks, couldn't find the issue on the forum but it looks like loads of others have (found it, and have got the issue)!
Much obliged for pointing me in the right direction