topic Re: end my contract early. in My Account/Billing

end my contract early.

karlgixer — Sat, 29 Oct 2022 12:03:39 GMT

What sort of payment will i be looking at if i end my broadband contract early?

My contract does not run out until 17th Jul 2023.

Thanks Karl.

Re: end my contract early.

jab1 — Sat, 29 Oct 2022 12:08:00 GMT

Roughly 9 x your contracted monthly price, with some slight adjustments.

Re: end my contract early.

Baldrick1 — Sat, 29 Oct 2022 12:10:22 GMT

Moderators Note

This topic has been moved from Broadband to My Account/Billing

Re: end my contract early.

SpendLessTime — Sat, 29 Oct 2022 16:30:03 GMT

There is a help page which outlines how it should work https://www.plus.net/help/my-account/early-termination-charges/

Re: end my contract early.

SammyM — Mon, 31 Oct 2022 10:57:01 GMT

Hiya @karlgixer,

I'm really sorry to hear that you are looking to leave us, is there any particular reason why?

I only ask as if it is something I can resolve I will sort it.

If you do wish to find out the early exit fee, you would need to speak with our customer options team on 0800 013 2632, as they are the best people to speak to about this.

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