topic Re: Infamous Reward Card Claim in My Account/Billing

Infamous Reward Card Claim

infinite007 — Tue, 11 Oct 2022 14:27:55 GMT

Still havent.t received reward card. Keep checking spam

Activation date :14th Jul 2022

Multiple phone calls, on hold again for 26mins.

Last time someone said would send out as a cheque £75, still nothing.

So, it was see if someone could help here.

Thanks

Mark

Mav — Tue, 11 Oct 2022 14:30:24 GMT

Moderator's note(s):

Thread moved from Everything Else to My Account/Billing.

Gandalf — Wed, 12 Oct 2022 13:54:32 GMT

Hi there,

I'm really sorry to see this.

I see you've since phoned us and we've raised a cashback escalation into our billing team to investigate further.

As soon as we know more we'll let you know.