https://community.plus.net/t5/My-Account-Billing/Billing-error/m-p/1890004#M62714 <P>Good evening,&nbsp;<BR /><BR />I renewed my broadband contract back in august (around the 8th) but my last two bills from august 24th(?) and September have billed me at the out of contract amount of £41.75 instead of the £23.99 of the new contract.<BR /><BR />If somebody could look in to this for me then that would be grand.</P><P>&nbsp;</P><P>Thanks in advance</P> Tue, 27 Sep 2022 21:03:50 GMT bexn123 2022-09-27T21:03:50Z https://community.plus.net/t5/My-Account-Billing/Billing-error/m-p/1890004#M62714 <P>Good evening,&nbsp;<BR /><BR />I renewed my broadband contract back in august (around the 8th) but my last two bills from august 24th(?) and September have billed me at the out of contract amount of £41.75 instead of the £23.99 of the new contract.<BR /><BR />If somebody could look in to this for me then that would be grand.</P><P>&nbsp;</P><P>Thanks in advance</P> Tue, 27 Sep 2022 21:03:50 GMT https://community.plus.net/t5/My-Account-Billing/Billing-error/m-p/1890004#M62714 bexn123 2022-09-27T21:03:50Z https://community.plus.net/t5/My-Account-Billing/Billing-error/m-p/1890459#M62751 <P>Hi <a href="https://community.plus.net/t5/user/viewprofilepage/user-id/115255">@bexn123</a>,</P> <P>I'm very sorry to hear about this. I've had a look into this today and raised a response via a support ticket on your account, <A href="https://www.plus.net/wizard/?p=view_question&amp;id=228028547" target="_blank">which can be accessed here.</A></P> Fri, 30 Sep 2022 15:38:10 GMT https://community.plus.net/t5/My-Account-Billing/Billing-error/m-p/1890459#M62751 TheMightyAJ 2022-09-30T15:38:10Z