https://community.plus.net/t5/My-Account-Billing/Bill/m-p/1888830#M62614 <P>Hi looking for a bit of help I received my bill last week which is normally £18.99 but this time it seems to be £19.98 and I don't know why as I don't have a landline connected so I know it's not that can someone get back to me please.&nbsp; I know it's not a lot of money but it's not the point. Thanks</P><P>&nbsp;</P><P>Angela</P> Mon, 19 Sep 2022 13:32:18 GMT angela87 2022-09-19T13:32:18Z https://community.plus.net/t5/My-Account-Billing/Bill/m-p/1888830#M62614 <P>Hi looking for a bit of help I received my bill last week which is normally £18.99 but this time it seems to be £19.98 and I don't know why as I don't have a landline connected so I know it's not that can someone get back to me please.&nbsp; I know it's not a lot of money but it's not the point. Thanks</P><P>&nbsp;</P><P>Angela</P> Mon, 19 Sep 2022 13:32:18 GMT https://community.plus.net/t5/My-Account-Billing/Bill/m-p/1888830#M62614 angela87 2022-09-19T13:32:18Z https://community.plus.net/t5/My-Account-Billing/Bill/m-p/1889092#M62650 <P>Hi Angela,&nbsp;</P> <P>I'm really sorry to see what's happened. I've refunded the overcharge which you should receive within 5 to 10 working days either before we take your latest payment or shortly after.</P> <P>I hope this helps but feel free to get back to me if there's anything else you'd need help with.&nbsp;</P> Wed, 21 Sep 2022 18:27:33 GMT https://community.plus.net/t5/My-Account-Billing/Bill/m-p/1889092#M62650 Gandalf 2022-09-21T18:27:33Z