https://community.plus.net/t5/My-Account-Billing/Compensation-for-loss-of-service/m-p/1888446#M62576 Hi,<BR /><BR />I lost my broadband connection yesterday PM due to a MSO, and after raising the issue with PN was given an estimated BOL time that did not happen.<BR /><BR />Unfortunately this caused disruption with my WFH activities, and had to attend head office at personal time/expense to remain working.<BR /><BR />As a gesture of goodwill, are PN willing to offer compensation for this outage? Fri, 16 Sep 2022 11:37:41 GMT OhWell 2022-09-16T11:37:41Z https://community.plus.net/t5/My-Account-Billing/Compensation-for-loss-of-service/m-p/1888446#M62576 Hi,<BR /><BR />I lost my broadband connection yesterday PM due to a MSO, and after raising the issue with PN was given an estimated BOL time that did not happen.<BR /><BR />Unfortunately this caused disruption with my WFH activities, and had to attend head office at personal time/expense to remain working.<BR /><BR />As a gesture of goodwill, are PN willing to offer compensation for this outage? Fri, 16 Sep 2022 11:37:41 GMT https://community.plus.net/t5/My-Account-Billing/Compensation-for-loss-of-service/m-p/1888446#M62576 OhWell 2022-09-16T11:37:41Z https://community.plus.net/t5/My-Account-Billing/Compensation-for-loss-of-service/m-p/1888503#M62577 <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 12px;"><STRONG>Moderator's note(s):</STRONG> <P>Thread moved from <EM>Broadband</EM> to <EM>My Account/Billing.</EM></P> </DIV> Fri, 16 Sep 2022 17:59:36 GMT https://community.plus.net/t5/My-Account-Billing/Compensation-for-loss-of-service/m-p/1888503#M62577 Mav 2022-09-16T17:59:36Z