topic Re: Just renewed contact but billed as out of contract in My Account/Billing https://community.plus.net/t5/My-Account-Billing/Just-renewed-contact-but-billed-as-out-of-contract/m-p/1887129#M62491 <P>Oh dear, the discount gremlin strikes again! See&nbsp;<A title="this" href="https://community.plus.net/t5/My-Account-Billing/Ridiculous-bill-amount/td-p/1887025" target="_self">https://community.plus.net/t5/My-Account-Billing/Ridiculous-bill-amount/td-p/1887025</A>&nbsp;about six posts below ...</P> <P>Just give the staff a ring, they'll sort it out eventually</P> Wed, 07 Sep 2022 16:27:29 GMT Longliner 2022-09-07T16:27:29Z Just renewed contact but billed as out of contract https://community.plus.net/t5/My-Account-Billing/Just-renewed-contact-but-billed-as-out-of-contract/m-p/1887108#M62489 <P>I have renewed my contract in 5/7/22 for 18 months. My account now says out of contract and the latest bill is for an out of contract account.</P><P>&nbsp;</P> Wed, 07 Sep 2022 14:43:55 GMT https://community.plus.net/t5/My-Account-Billing/Just-renewed-contact-but-billed-as-out-of-contract/m-p/1887108#M62489 petergriffiti 2022-09-07T14:43:55Z Re: Just renewed contact but billed as out of contract https://community.plus.net/t5/My-Account-Billing/Just-renewed-contact-but-billed-as-out-of-contract/m-p/1887129#M62491 <P>Oh dear, the discount gremlin strikes again! See&nbsp;<A title="this" href="https://community.plus.net/t5/My-Account-Billing/Ridiculous-bill-amount/td-p/1887025" target="_self">https://community.plus.net/t5/My-Account-Billing/Ridiculous-bill-amount/td-p/1887025</A>&nbsp;about six posts below ...</P> <P>Just give the staff a ring, they'll sort it out eventually</P> Wed, 07 Sep 2022 16:27:29 GMT https://community.plus.net/t5/My-Account-Billing/Just-renewed-contact-but-billed-as-out-of-contract/m-p/1887129#M62491 Longliner 2022-09-07T16:27:29Z Re: Just renewed contact but billed as out of contract https://community.plus.net/t5/My-Account-Billing/Just-renewed-contact-but-billed-as-out-of-contract/m-p/1887766#M62533 <P>Hi there,</P> <P>I'm really sorry to see what had happened but thanks for renewing with us.</P> <P>I can see you've phoned us today and we've organised a refund.</P> <P>Let me know if there's anything else you'd need help with.&nbsp;</P> Mon, 12 Sep 2022 13:52:26 GMT https://community.plus.net/t5/My-Account-Billing/Just-renewed-contact-but-billed-as-out-of-contract/m-p/1887766#M62533 Gandalf 2022-09-12T13:52:26Z