topic Re: £75 voucher not in My Account/Billing

£75 voucher not

joeyoverdrive — Fri, 26 Aug 2022 14:56:41 GMT

Went live on the 15th July 2022, how long does it take for the £75 vouchers to come through. Havent received any emails from plusnet about it

Re: £75 voucher not

Baldrick1 — Sat, 27 Aug 2022 14:17:12 GMT

Moderators Note

This topic has been moved from Broadband to My Account/Billing

Re: £75 voucher not

Gandalf — Fri, 02 Sep 2022 09:44:54 GMT

Hi there,

I've checked your account and can't see that you had signed up on a cashback offer.

So I can investigate further, how did you sign up? Was it direct through our site or a 3rd party?

Re: £75 voucher not

joeyoverdrive — Fri, 02 Sep 2022 10:26:01 GMT

Hi There, It was 3rd party , via Moneysavingexpert... It was a £75 rewardcard. I also seem to remember I had an online chat with one your plusnet colleagues to conform how the card worked.

thanks

Re: £75 voucher not

Gandalf — Fri, 02 Sep 2022 16:09:03 GMT

Ah okay, I've taken another look and I've created a support ticket you can reply to by going Here which I hope helps!