https://community.plus.net/t5/My-Account-Billing/Owed-refund-post-termination/m-p/1884842#M62301 <P>Received an email from Plusnet stating that I'm owed X amount. I'm required to access my account and provide my banking details. However, since I'm no longer a Plusnet customer, I can't access my account.<BR /><BR />I phoned customer service and they were not very helpful and disconnected the call.</P> <P>&nbsp;</P> <P>Anyone know how to proceed with this?</P> <P>&nbsp;</P> <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 10pt;"><STRONG>Moderators Note</STRONG><BR /> <P style="font-size: 10pt;">Duplicated post on Broadband Board deleted.</P> </DIV> Mon, 22 Aug 2022 12:49:40 GMT DezLuan 2022-08-22T12:49:40Z https://community.plus.net/t5/My-Account-Billing/Owed-refund-post-termination/m-p/1884842#M62301 <P>Received an email from Plusnet stating that I'm owed X amount. I'm required to access my account and provide my banking details. However, since I'm no longer a Plusnet customer, I can't access my account.<BR /><BR />I phoned customer service and they were not very helpful and disconnected the call.</P> <P>&nbsp;</P> <P>Anyone know how to proceed with this?</P> <P>&nbsp;</P> <DIV style="background: #EDF3F5; padding: 10px; margin-top: 20px; margin-right: 10px; border: 2px solid #CFD8DC; border-radius: 10px; box-shadow: 8px 8px 7px #676D70; font-size: 10pt;"><STRONG>Moderators Note</STRONG><BR /> <P style="font-size: 10pt;">Duplicated post on Broadband Board deleted.</P> </DIV> Mon, 22 Aug 2022 12:49:40 GMT https://community.plus.net/t5/My-Account-Billing/Owed-refund-post-termination/m-p/1884842#M62301 DezLuan 2022-08-22T12:49:40Z