https://community.plus.net/t5/My-Account-Billing/new-contract-pending/m-p/1883076#M62083 <P>hi all,</P> <P>&nbsp;</P> <P>On 4 July I renewed by broadband contract for an additional 18 months at £23.99 per month. I got an email confirming this.&nbsp;</P> <P>&nbsp;</P> <P>In early August i was charged £41.75 as my "product change is in progress".&nbsp;</P> <P>Contacted support and got a £17.76 refund.</P> <P>&nbsp;</P> <P>Product change is still showing as pending.&nbsp; Can anyone please help to get this sorted?</P> Thu, 11 Aug 2022 08:59:26 GMT fibre_4_me 2022-08-11T08:59:26Z https://community.plus.net/t5/My-Account-Billing/new-contract-pending/m-p/1883076#M62083 <P>hi all,</P> <P>&nbsp;</P> <P>On 4 July I renewed by broadband contract for an additional 18 months at £23.99 per month. I got an email confirming this.&nbsp;</P> <P>&nbsp;</P> <P>In early August i was charged £41.75 as my "product change is in progress".&nbsp;</P> <P>Contacted support and got a £17.76 refund.</P> <P>&nbsp;</P> <P>Product change is still showing as pending.&nbsp; Can anyone please help to get this sorted?</P> Thu, 11 Aug 2022 08:59:26 GMT https://community.plus.net/t5/My-Account-Billing/new-contract-pending/m-p/1883076#M62083 fibre_4_me 2022-08-11T08:59:26Z https://community.plus.net/t5/My-Account-Billing/new-contract-pending/m-p/1883812#M62165 <P>Hi there, I've just checked your account and can see it's since been sorted so please give the change a try if you haven't already. Do let me know if you encounter any problems though.</P> <P>&nbsp;</P> <P>&nbsp;</P> Tue, 16 Aug 2022 11:41:57 GMT https://community.plus.net/t5/My-Account-Billing/new-contract-pending/m-p/1883812#M62165 adamwalker 2022-08-16T11:41:57Z