topic I am selling the property so how do I cancel the broadband contract? in My Account/Billing

I am selling the property so how do I cancel the broadband contract?

nathan_to — Tue, 21 Jun 2022 06:54:11 GMT

Hi, I am selling the property where I have a broadband contract. How do I cancel the contract please?

Many thanks

Nathan

Re: I am selling the property so how do I cancel the broadband contract?

Baldrick1 — Tue, 21 Jun 2022 08:00:06 GMT

@nathan_to Welcome to the forum.

The cancellation policy is here. https://www.plus.net/help/legal/cancellation-policy/
However if the next owner wants an active line it would make the changeover far more easy and possibly cheaper for them if you arranged for them to take over your working line. Any ISP that uses the BT network can do this, they would not be tied to Plusnet.

Re: I am selling the property so how do I cancel the broadband contract?

dvorak — Tue, 21 Jun 2022 09:14:07 GMT

Moderators Note

This topic has been moved from Broadband to My Account / Billing