topic You cannot make any changes to your account while there is a phone order in progress in My Account/Billing https://community.plus.net/t5/My-Account-Billing/You-cannot-make-any-changes-to-your-account-while-there-is-a/m-p/1872714#M61341 Hello, hopefully someone from Plusnet support will see this and be able to help.<BR /><BR />I’ve been trying to make a change to my package, but I can’t get any further than the screen that says ‘you cannot make any changes to your account while there is a phone order in progress’<BR /><BR />I’ve been trying for the last couple of months to do this and the same message keeps coming up. I’ve tried to call, but to no avail.<BR /><BR />Any suggestions?!<BR /><BR />Thank you! Thu, 26 May 2022 12:44:16 GMT TheRFfamily 2022-05-26T12:44:16Z You cannot make any changes to your account while there is a phone order in progress https://community.plus.net/t5/My-Account-Billing/You-cannot-make-any-changes-to-your-account-while-there-is-a/m-p/1872714#M61341 Hello, hopefully someone from Plusnet support will see this and be able to help.<BR /><BR />I’ve been trying to make a change to my package, but I can’t get any further than the screen that says ‘you cannot make any changes to your account while there is a phone order in progress’<BR /><BR />I’ve been trying for the last couple of months to do this and the same message keeps coming up. I’ve tried to call, but to no avail.<BR /><BR />Any suggestions?!<BR /><BR />Thank you! Thu, 26 May 2022 12:44:16 GMT https://community.plus.net/t5/My-Account-Billing/You-cannot-make-any-changes-to-your-account-while-there-is-a/m-p/1872714#M61341 TheRFfamily 2022-05-26T12:44:16Z Re: You cannot make any changes to your account while there is a phone order in progress https://community.plus.net/t5/My-Account-Billing/You-cannot-make-any-changes-to-your-account-while-there-is-a/m-p/1872718#M61342 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/112182">@TheRFfamily</a>&nbsp;</P> <P>It's a known problem with the website.</P> <P>&nbsp;</P> <P>A staff member will come along in due course and get it sorted for you.</P> <P>&nbsp;</P> <P>Brian</P> Thu, 26 May 2022 12:51:30 GMT https://community.plus.net/t5/My-Account-Billing/You-cannot-make-any-changes-to-your-account-while-there-is-a/m-p/1872718#M61342 bmc 2022-05-26T12:51:30Z Re: You cannot make any changes to your account while there is a phone order in progress https://community.plus.net/t5/My-Account-Billing/You-cannot-make-any-changes-to-your-account-while-there-is-a/m-p/1872842#M61348 <P>It is a problem that has existed for not just days, weeks or even months.</P> <P>&nbsp;</P> <P>It is a perennially persistent problem.</P> Fri, 27 May 2022 01:59:15 GMT https://community.plus.net/t5/My-Account-Billing/You-cannot-make-any-changes-to-your-account-while-there-is-a/m-p/1872842#M61348 greygit 2022-05-27T01:59:15Z Re: You cannot make any changes to your account while there is a phone order in progress https://community.plus.net/t5/My-Account-Billing/You-cannot-make-any-changes-to-your-account-while-there-is-a/m-p/1872936#M61351 <P>Hi there,</P> <P>I've sorted that for you now. Voicemail was stuck in an awaiting activation state when it was already active.</P> <P>Can you let me know if the error's gone away?&nbsp;</P> Fri, 27 May 2022 13:03:03 GMT https://community.plus.net/t5/My-Account-Billing/You-cannot-make-any-changes-to-your-account-while-there-is-a/m-p/1872936#M61351 Gandalf 2022-05-27T13:03:03Z