topic Re: Change direct debit date in My Account/Billing

Change direct debit date

Tinaduff123 — Wed, 27 Apr 2022 13:31:26 GMT

Please can someone tell me what bill date I need to change my DD to so it’s collected out my bank on 26th of the month? How many working days after the bill date does this get taken? Strange that plusnet don’t work with collection dates only company I use that does this, very confusing.

Re: Change direct debit date

southerner — Thu, 28 Apr 2022 11:15:40 GMT

If you logon to the Plusnet portal at plus.net there is a 'Change Bill Date' link under the section that shows the details of your last bill.

My Direct Debit is collected about 1 week from when my bill is produced.

Re: Change direct debit date

198kHz — Thu, 28 Apr 2022 15:23:38 GMT

Looking over recent statements, my DD is being paid nominally 7 days after the billing date, with an extra day or two if billing is at a weekend, and an extra day if there's a bank holiday before the DD day.