https://community.plus.net/t5/My-Account-Billing/Incorrect-bill/m-p/1867147#M60742 <P>Sounds like you signed up in March before the 31st March price increase which is clearly indicated in the sign-up journey.&nbsp; £22.99 plus 9.3% is near enough £26.</P> <P>Contracts are not fixed price, but they are fixed duration.</P> Sat, 16 Apr 2022 10:32:48 GMT Townman 2022-04-16T10:32:48Z https://community.plus.net/t5/My-Account-Billing/Incorrect-bill/m-p/1866987#M60709 Morning,<BR /><BR />I believe my bill is Wrong, I joined plus net with uswitch. You are saying my bill is £26 odd when I didn’t opt for that package.<BR />My packaged stated it was £22.99. I have set up my internet on Wednesday and had an email saying “<BR />We'll soon be taking a payment of £3.55 for your service. This will leave your account on or after 25th April 2022” so I check my account and I am on an £26 odd package which I didn’t agree to I have an email confirming my package should £22.99.<BR /><BR />Thanks Fri, 15 Apr 2022 10:00:24 GMT https://community.plus.net/t5/My-Account-Billing/Incorrect-bill/m-p/1866987#M60709 KAllum 2022-04-15T10:00:24Z https://community.plus.net/t5/My-Account-Billing/Incorrect-bill/m-p/1867147#M60742 <P>Sounds like you signed up in March before the 31st March price increase which is clearly indicated in the sign-up journey.&nbsp; £22.99 plus 9.3% is near enough £26.</P> <P>Contracts are not fixed price, but they are fixed duration.</P> Sat, 16 Apr 2022 10:32:48 GMT https://community.plus.net/t5/My-Account-Billing/Incorrect-bill/m-p/1867147#M60742 Townman 2022-04-16T10:32:48Z