https://community.plus.net/t5/My-Account-Billing/An-Error-has-Occurred-phone-order-in-progress/m-p/1865591#M60491 <P>Hi Robbiedoo, sorry for the issue with that, I've raised a task to our billing team to get that fixed, once done you should be able to make any changes to the account that you need to. I've added a ticket to the account with more information here: <A href="https://www.plus.net/wizard/?p=view_question&amp;id=223412219" target="_blank">https://www.plus.net/wizard/?p=view_question&amp;id=223412219</A> Do let me know if there's anything else I can help with.</P> Wed, 06 Apr 2022 10:09:56 GMT adamwalker 2022-04-06T10:09:56Z https://community.plus.net/t5/My-Account-Billing/An-Error-has-Occurred-phone-order-in-progress/m-p/1865481#M60474 <P>Error is showing 'you cannot make changes to your account while there is a phone order in progress'</P><P>My account shows Plusnet Call Protect Awaiting Activation</P><P>This has been showing for quite some time and it seems there is nothing I can do to remove it.</P><P>Is it possible to remove this please?</P> Tue, 05 Apr 2022 13:53:13 GMT https://community.plus.net/t5/My-Account-Billing/An-Error-has-Occurred-phone-order-in-progress/m-p/1865481#M60474 Robbiedoo 2022-04-05T13:53:13Z https://community.plus.net/t5/My-Account-Billing/An-Error-has-Occurred-phone-order-in-progress/m-p/1865591#M60491 <P>Hi Robbiedoo, sorry for the issue with that, I've raised a task to our billing team to get that fixed, once done you should be able to make any changes to the account that you need to. I've added a ticket to the account with more information here: <A href="https://www.plus.net/wizard/?p=view_question&amp;id=223412219" target="_blank">https://www.plus.net/wizard/?p=view_question&amp;id=223412219</A> Do let me know if there's anything else I can help with.</P> Wed, 06 Apr 2022 10:09:56 GMT https://community.plus.net/t5/My-Account-Billing/An-Error-has-Occurred-phone-order-in-progress/m-p/1865591#M60491 adamwalker 2022-04-06T10:09:56Z