topic Remove Weekend Calls in My Account/Billing

Remove Weekend Calls

MartHR — Fri, 01 Apr 2022 18:05:22 GMT

I have this option on my Broadband package, and would like to remove it as I no longer use the landline. Ever.

I attempted to change my call plan. and this item appears, but the only option I have is to "Keep" it.

I cant see how to unregister from this.

Can anyone help

Thanks

Re: Remove Weekend Calls

bill888 — Fri, 01 Apr 2022 19:37:24 GMT

You may need to give Customer Options on 0800 013 2632 a call.

I think they are open from 8am Mon-Fri, and from 9am on Saturdays.

Re: Remove Weekend Calls

Anoush — Fri, 01 Apr 2022 19:37:47 GMT

If your call plan is just Weekends then that’d be a free of charge legacy plan. We can still remove it though and the quickest way would be to call us as @bill888‘s said

Re: Remove Weekend Calls

Gandalf — Sat, 02 Apr 2022 13:55:29 GMT

Hi @MartHR

If you can also private message me your account username, I can raise a ticket on your account which you could respond to for us to remove your call plan online for you.