topic Exit fees? in My Account/Billing

Exit fees?

conorandlucy — Thu, 17 Mar 2022 19:45:45 GMT

Looking at full fibre products away from PN, and was wondering what charges may be applied if i leave? Im out of contract so hopefully wont be too bad,

Re: Exit fees?

Mav — Thu, 17 Mar 2022 20:28:39 GMT

If you're out of contract there won't be any exit fees and you may be entitled to a refund of the unused part of the month already paid for/

You will, how ever be billed for any extra charges uncured such as out-of-allowances call charges. For this reason is it always best to keep the Direct Debit open until any final charges/refund has been paid.

Re: Exit fees?

conorandlucy — Thu, 17 Mar 2022 20:34:09 GMT

Thanks Mav,

we only have FTTC with PN so wouldnt be any other charges i hope!!

Re: Exit fees?

dvorak — Fri, 18 Mar 2022 11:21:43 GMT

I believe if you move to EE or BT then any exit fees are waived.