topic Re: Service restrictions in My Account/Billing

Service restrictions

Louise6 — Tue, 15 Mar 2022 11:54:33 GMT

I have clicked on the link too acknowledge this morning however this has not worked I tried again and it says no outstanding invoice I am aware there is an outstanding bill but I don’t get paid until Friday and I need internet too as I work from home

Re: Service restrictions

Gandalf — Tue, 15 Mar 2022 17:53:26 GMT

Hi there,

I'm really sorry to see you're having issues getting online.

I've looked into this for you and I've just dropped you an e-mail to explain, but feel free to get back to me if you've got further queries and I'll be happy to help.

Re: Service restrictions

Louise6 — Tue, 15 Mar 2022 17:57:42 GMT

If you check my account I have made a partial payment towards bill the rest will be cleared on Friday when I am paid if you could lift restrictions I could at least work if I can’t work I don’t get paid.

Re: Service restrictions

Gandalf — Tue, 15 Mar 2022 18:00:23 GMT

I have already checked your account and and I can't go into detail publicly so I've dropped you another e-mail.