topic Account contract end date is incorrect. in My Account/Billing

Account contract end date is incorrect.

kensfishbar — Wed, 09 Mar 2022 11:02:55 GMT

I renewed or upgraded my contract last December. And I have paid the correct bill in the last 2 months. But this morning when I logged into my plus.net account. The first page showed my contract is from 2019 to 2021. Someone has messed up my details.

Thanks.

Re: Account contract end date is incorrect.

jab1 — Wed, 09 Mar 2022 12:31:17 GMT

Yep - the wonderfully efficient accounts program/system that PN use. 🤣

Re: Account contract end date is incorrect.

Gandalf — Thu, 10 Mar 2022 09:52:18 GMT

Hi there,

We're aware of this and it's logged with our Digital Team to fix as soon as we can (ref: MC-1877)

This only affects what you see though as the contract our side is correct & up to date.

I'm really sorry for the inconvenience.