topic Re: Discount ending a month early in My Account/Billing

Discount ending a month early

PeeGee — Wed, 03 Nov 2021 10:09:07 GMT

I have just looked at this month's bill and my discount has been reduced to end on the 16th - a month before my contract ends (and in mid billing month).

I would appreciate assistance fro a staff member.

Re: Discount ending a month early

BD — Wed, 03 Nov 2021 16:25:00 GMT

Hi @PeeGee, thanks for getting in touch and I'm sorry to hear your latest invoice doesn't look quite right. So we can take a look into this for you, please can you drop us the username for your account over private message.

Re: Discount ending a month early

PeeGee — Wed, 03 Nov 2021 19:18:47 GMT

Ben,

Thanks for dealing with this promptly and getting the necessary changes organised.

Phil