topic Re: Adding an authorised user in My Account/Billing

Adding an authorised user

obbtn1997 — Wed, 27 Oct 2021 13:02:23 GMT

Hello. Can someone please help me add my partner as an authorised user so he can speak to Plusnet about our broadband? I set up the contract but we make the broadband (and mortgage!) payments jointly. Many thanks.

Re: Adding an authorised user

Gandalf — Wed, 27 Oct 2021 13:37:04 GMT

Hi @obbtn1997

You'll be able to do this by going Here. An authorised user can't make changes that'll affect the contract or bills but they will be able to set up a payment method in their name Here.

Re: Adding an authorised user

obbtn1997 — Wed, 27 Oct 2021 14:46:59 GMT

Thank you!

Moderator's note by Dick (Strat): All caps title/text edited as per Forum rules.

Re: Adding an authorised user

Gandalf — Wed, 27 Oct 2021 15:29:47 GMT

No problem @obbtn1997

Let me know if there's anything else you'd need help with.