https://community.plus.net/t5/My-Account-Billing/where-are-MY-Contract-details/m-p/1829024#M57903 <P>They will if you leave before the end of the contract . They're referenced in the Price Guide here <A href="https://www.plus.net/help/legal/plusnet-price-guide-for-residential-products/" target="_blank" rel="noopener">https://www.plus.net/help/legal/plusnet-price-guide-for-residential-products/ </A></P> <P>There's almost certainly a link to the T &amp; C's ( which of course none of us ever read thoroughly! ) in the emails you received.</P> Sat, 18 Sep 2021 13:47:08 GMT MisterW 2021-09-18T13:47:08Z https://community.plus.net/t5/My-Account-Billing/where-are-MY-Contract-details/m-p/1829007#M57896 <P>Where do I find my specific contract details. I have looked in lots of places including all my emails and through my accounts and members area.&nbsp;</P> Sat, 18 Sep 2021 11:32:49 GMT https://community.plus.net/t5/My-Account-Billing/where-are-MY-Contract-details/m-p/1829007#M57896 vgriro 2021-09-18T11:32:49Z https://community.plus.net/t5/My-Account-Billing/where-are-MY-Contract-details/m-p/1829009#M57897 <P><a href="https://community.plus.net/t5/user/viewprofilepage/user-id/17334">@vgriro</a> When did you join, and what specific details do you need? You should have received an email with all your details on, or very soon after your joining date.</P> Sat, 18 Sep 2021 11:35:30 GMT https://community.plus.net/t5/My-Account-Billing/where-are-MY-Contract-details/m-p/1829009#M57897 jab1 2021-09-18T11:35:30Z https://community.plus.net/t5/My-Account-Billing/where-are-MY-Contract-details/m-p/1829012#M57898 <P>I first joined about 2011 but started a new contract in Nov 2020. I have now found an email that confirms the new contract and gives the start date but seems to be short on details. Paragraphs on broadband speed and on the price being charged and on increases. Nothing about cessation fees yet I see it is activated on my account so I now wonder if there is a more detailed version somewhere?</P> Sat, 18 Sep 2021 11:49:36 GMT https://community.plus.net/t5/My-Account-Billing/where-are-MY-Contract-details/m-p/1829012#M57898 vgriro 2021-09-18T11:49:36Z https://community.plus.net/t5/My-Account-Billing/where-are-MY-Contract-details/m-p/1829015#M57899 <P>Cessation fees used to apply if you cancelled broadband without transferring to a new supplier. It was a fee for Openreach to disconnect at the exchange. AFAIK it no longer applies and hasnt done for some while. It does seem to still show on account details though</P> Sat, 18 Sep 2021 11:58:48 GMT https://community.plus.net/t5/My-Account-Billing/where-are-MY-Contract-details/m-p/1829015#M57899 MisterW 2021-09-18T11:58:48Z https://community.plus.net/t5/My-Account-Billing/where-are-MY-Contract-details/m-p/1829018#M57900 <P>Note that this is not the same as early termination charges (ETC)&nbsp; which still apply if you cancel or transfer to another supplier before the end of any contract period</P> Sat, 18 Sep 2021 12:15:56 GMT https://community.plus.net/t5/My-Account-Billing/where-are-MY-Contract-details/m-p/1829018#M57900 MisterW 2021-09-18T12:15:56Z https://community.plus.net/t5/My-Account-Billing/where-are-MY-Contract-details/m-p/1829023#M57902 Early termination fees are also not mentioned in the email so they won’t apply? Sat, 18 Sep 2021 13:30:10 GMT https://community.plus.net/t5/My-Account-Billing/where-are-MY-Contract-details/m-p/1829023#M57902 vgriro 2021-09-18T13:30:10Z https://community.plus.net/t5/My-Account-Billing/where-are-MY-Contract-details/m-p/1829024#M57903 <P>They will if you leave before the end of the contract . They're referenced in the Price Guide here <A href="https://www.plus.net/help/legal/plusnet-price-guide-for-residential-products/" target="_blank" rel="noopener">https://www.plus.net/help/legal/plusnet-price-guide-for-residential-products/ </A></P> <P>There's almost certainly a link to the T &amp; C's ( which of course none of us ever read thoroughly! ) in the emails you received.</P> Sat, 18 Sep 2021 13:47:08 GMT https://community.plus.net/t5/My-Account-Billing/where-are-MY-Contract-details/m-p/1829024#M57903 MisterW 2021-09-18T13:47:08Z https://community.plus.net/t5/My-Account-Billing/where-are-MY-Contract-details/m-p/1829042#M57904 <P>Thanks for all your help. I finally had to search 2 separate emails and then several different pages on plusnet to find all the information I wanted. It would be nice to have it all in one place.</P> Sat, 18 Sep 2021 15:30:41 GMT https://community.plus.net/t5/My-Account-Billing/where-are-MY-Contract-details/m-p/1829042#M57904 vgriro 2021-09-18T15:30:41Z https://community.plus.net/t5/My-Account-Billing/where-are-MY-Contract-details/m-p/1829048#M57905 <P>That would be too easy<span class="lia-unicode-emoji" title=":face_with_rolling_eyes:">🙄</span></P> Sat, 18 Sep 2021 15:44:18 GMT https://community.plus.net/t5/My-Account-Billing/where-are-MY-Contract-details/m-p/1829048#M57905 MisterW 2021-09-18T15:44:18Z