topic Error message on account page. in My Account/Billing

Error message on account page.

Matt43 — Fri, 03 Sep 2021 14:08:26 GMT

Hi,

After signing into my account the following error is visible on several different pages.

"You can't change your products for the moment, you have an order which is currently being processed. Please try again later."

I don't have any orders in need of processing as far as I'm aware?

Any assistance with this would be appreciated.

Re: Error message on account page.

BD — Fri, 03 Sep 2021 15:04:41 GMT

Hi @Matt43, thanks for getting in touch and I'm sorry to hear you're seeing an error when accessing your account as of recent. I beleive I've found the cause and corrected this for you moving forwards. Should you see any further issues then please get back to us and we'll be happy to help.

Re: Error message on account page.

Matt43 — Fri, 03 Sep 2021 19:38:24 GMT

Thanks for your help. That seemed to have fix my issue. Much appreciated!