topic Re: scams 09068781119 and 09015228204 in My Account/Billing

scams 09068781119 and 09015228204

sussed — Wed, 11 Jan 2017 12:43:32 GMT

09068781119 and 09015228204

These and probably many others are scams.

I had a call from 09068781119. I was not in and it went to answerphone, and then hung up after 27 seconds without any message. I was charged £2.50 I phoned plusnet and explained that this was a reverse charged call made to me without my authorization. I explained that this was theft and they, as a reputable company should not be a party to fraudulent activities. They are able to check the raw data and they confirmed that I did not make that call, and they will refund the charge on my next bill.

I feel glad that i stayed with plusnet......and it was a very good phone and b.band package!

Re: scams 09068781119 and 09015228204

Anoush — Tue, 12 Dec 2017 10:35:21 GMT

Hello and a warm welcome to the community forums
 
If you ever need any further help or advice please don't hesitate to get back in touch.

Moderator's note by Adie (Dvorak) removed misleading information as requested

Re: scams 09068781119 and 09015228204

MisterW — Wed, 11 Jan 2017 13:33:46 GMT

Maybe someone from PN can explain how can a reverse charge call be accepted by an answer machine ?

If it's via the BT operator then it would require verbal confirmation that the call is accepted. If it's via 0800reverse then surely it needs a number ( 9 I think!) to be pressed to accept it.