https://community.plus.net/t5/My-Account-Billing/Account-renewal/m-p/1014413#M11786 Hi,<BR />many thanks for the replies I will follow your advice. Fri, 23 Aug 2013 15:17:30 GMT SWANECO 2013-08-23T15:17:30Z https://community.plus.net/t5/My-Account-Billing/Account-renewal/m-p/1014410#M11783 Hi,<BR />My account BB + phone comes up for renewal shortly and I thought I would call and discuss the options available.<BR />In general it has been good value apart from 4 weeks of BB problems, not Plusnet to blame I must say. <BR />I think I must have rung the wrong number 08009176733 as I got stuck in a queue and after 15 minutes boredom set in and i rung off.<BR />Is there an easier and quicker method?<BR /> Thu, 22 Aug 2013 10:00:55 GMT https://community.plus.net/t5/My-Account-Billing/Account-renewal/m-p/1014410#M11783 SWANECO 2013-08-22T10:00:55Z https://community.plus.net/t5/My-Account-Billing/Account-renewal/m-p/1014411#M11784 It might be worth checking the <A href="http://csc.plus.net" target="_blank">call wait times</A> first, you'd also be best to call 0800 432 0200 Thu, 22 Aug 2013 15:44:01 GMT https://community.plus.net/t5/My-Account-Billing/Account-renewal/m-p/1014411#M11784 chrispurvey 2013-08-22T15:44:01Z https://community.plus.net/t5/My-Account-Billing/Account-renewal/m-p/1014412#M11785 There's also 0330 123 9197 which will take you straight to our Customer Options Team. Thu, 22 Aug 2013 15:46:40 GMT https://community.plus.net/t5/My-Account-Billing/Account-renewal/m-p/1014412#M11785 James 2013-08-22T15:46:40Z https://community.plus.net/t5/My-Account-Billing/Account-renewal/m-p/1014413#M11786 Hi,<BR />many thanks for the replies I will follow your advice. Fri, 23 Aug 2013 15:17:30 GMT https://community.plus.net/t5/My-Account-Billing/Account-renewal/m-p/1014413#M11786 SWANECO 2013-08-23T15:17:30Z