Thompson Gateway Router Tg585 V7
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- Re: Thompson Gateway Router Tg585 V7
Thompson Gateway Router Tg585 V7
27-01-2010 7:02 PM
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jim:orange all caps in title removed as per forum rules mod:end
Re: Thompson Gateway Router Tg585 V7
27-01-2010 7:07 PM
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Welcome to the forums.
If I understand your post correctly the router can access the internet and I assume that the other computers can access the internet through it but they can't see each other on the netowk.
Is this correct or have I got it wrong
Re: Thompson Gateway Router Tg585 V7
27-01-2010 8:21 PM
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Re: Thompson Gateway Router Tg585 V7
27-01-2010 8:30 PM
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Would it be correct to assume that when you want to connect to the internet you first switch the computer on and then the router.
Which operating system are you using XP, Vista or Windows 7 - please don't say 98 or ME
As this is a windows problem I am moving the post to that section.
Re: Thompson Gateway Router Tg585 V7
27-01-2010 10:09 PM
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Quote from: raysalaugh ... my computer connects to the internet perfectly every time I switch the computer on but only after re-booting the computer.p.s I am not very technically minded....
"Re-booting" a computer means switching it off and switching it back on again. So unless you mean that your computer connects perfectly to the Internet every second time you switch it on then you are not explaining yourself in a manner I can understand. The trick is to avoid using technical terms, just explain exactly what you do.
Re: Thompson Gateway Router Tg585 V7
28-01-2010 3:28 PM
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Re: Thompson Gateway Router Tg585 V7
28-01-2010 4:32 PM
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1. You are connected via ethernet, running a desktop computer with XP operating system
2. You switch the router on and leave it for 10 minutes to settle (best to leave it on 24/7 though).
3. You boot your computer up and there is no Internet connection.
4. You switch the computer off.
5. You reboot the computer.
6. The Internet connects.
Is this order correct?
If so, the question is why does computer connect the second time but not the first?
I you have someone handy with a laptop it would be a good test (narrow it down somewhat) for them to try the router on their machine.
Re: Thompson Gateway Router Tg585 V7
28-01-2010 4:42 PM
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"In The Beginning Was The Word, And The Word Was Aardvark."
Re: Thompson Gateway Router Tg585 V7
28-01-2010 6:08 PM
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questions 1 to 6 are a correct summery
next question answers
from start
I turn the router on and wait a couple of minutes all the lights except the ethernet connection go solid green, I then turn the computer on, I then get an internet television with a yellow triangle displayed in the bottom right hand corner of the screen. if I click on it says Local Area Connection , speed 100Mbps, Limited or no connectivity, all router lights solid green.
I then restart the computer and two televisions appear back to back , saying status connected, then everything is perfect with the internet green light and the Ethernet green light occasionally flashing
Re: Thompson Gateway Router Tg585 V7
28-01-2010 6:43 PM
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Quote if I click on it says Local Area Connection , speed 100Mbps, Limited or no connectivity, all router lights solid green.
Ok, it looks like a DHCP problem, the computer is not getting an IP address from the router for some reason until its restarted. I presume when you say restart you use the windows ' restart' option.
When you shutdown the computer having finished using it do you use the 'Hibernate' or 'Shutdown' ? I've seen some situations ( my laptop for instance! ) where staring from a Hibernation sometimes fails to get an IP address.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Thompson Gateway Router Tg585 V7
28-01-2010 7:10 PM
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Re: Thompson Gateway Router Tg585 V7
28-01-2010 8:43 PM
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See what happens in the morning.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Thompson Gateway Router Tg585 V7
29-01-2010 8:41 AM
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Re: Thompson Gateway Router Tg585 V7
29-01-2010 8:46 AM
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IP Address 192.168.x.xxx
Subnet 255.255.255.0
Your PC is not getting it's IP configuration from the router for some reason.
The Physical Address is the MAC address of the device which won't change as it's hard coded into the device.
I presume the network connection is set to 'Obtain an IP Address Automatically'?
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Thompson Gateway Router Tg585 V7
29-01-2010 9:03 AM
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