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Problem collecting from 1 mailbox in Thunderbird

SteveArnold
Dabbler
Posts: 24
Registered: ‎12-08-2007

Problem collecting from 1 mailbox in Thunderbird

Hi,
This morning I'm having problems collecting email from one of my mailboxes using Thunderbird all other mailboxes are working fine.
When I try collecting the email Thunderbird logs into the account fine then displays 'steve:downloading message 1 of 12...', this then disappears but no messages have been downloaded. 
I've logged into webmail and the 12 messages are still there and marked as unread, does anyone know if there is a log file in Thunderbird that may help diagnose the problem.
For the moment I've used webmail to forward some messages to one of my other mailboxes but obviously that's not ideal.
It was all working fine last night all that's altered is some Windows updates were installed when I shut down.
Any suggestions? Apart from try Linux.... Smiley
Steve
5 REPLIES 5
MisterW
Superuser
Superuser
Posts: 14,487
Thanks: 5,357
Fixes: 383
Registered: ‎30-07-2007

Re: Problem collecting from 1 mailbox in Thunderbird

Quote
does anyone know if there is a log file in Thunderbird
http://email.about.com/od/mozillathunderbirdtips/qt/et_mail_log.htm

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

SteveArnold
Dabbler
Posts: 24
Registered: ‎12-08-2007

Re: Problem collecting from 1 mailbox in Thunderbird

Thanks MisterW
Here is the log can anyone make sense of it please:
0[250f140]: Setting server busy in nsPop3Protocol::LoadUrl
0[250f140]: Entering NET_ProcessPop3 18
0[250f140]: POP3: Entering state: 1
0[250f140]: POP3: Entering state: 2
0[250f140]: POP3: Entering state: 4
0[250f140]: RECV: +OK Hello there.
0[250f140]: POP3: Entering state: 26
0[250f140]: SEND: AUTH
0[250f140]: Entering NET_ProcessPop3 23
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: -ERR Invalid command.
0[250f140]: POP3: Entering state: 27
0[250f140]: POP3: Entering state: 28
0[250f140]: SendCapa()
0[250f140]: SEND: CAPA
0[250f140]: Entering NET_ProcessPop3 111
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Here's what I can do:
0[250f140]: POP3: Entering state: 29
0[250f140]: RECV: TOP
0[250f140]: capa processed
0[250f140]: POP3: Entering state: 29
0[250f140]: RECV: USER
0[250f140]: capa processed
0[250f140]: POP3: Entering state: 29
0[250f140]: RECV: LOGIN-DELAY 10
0[250f140]: capa processed
0[250f140]: POP3: Entering state: 29
0[250f140]: RECV: PIPELINING
0[250f140]: capa processed
0[250f140]: POP3: Entering state: 29
0[250f140]: RECV: UIDL
0[250f140]: capa processed
0[250f140]: POP3: Entering state: 29
0[250f140]: RECV: IMPLEMENTATION Courier Mail Server
0[250f140]: capa processed
0[250f140]: POP3: Entering state: 29
0[250f140]: RECV: .
0[250f140]: capa processed
0[250f140]: POP3: Entering state: 30
0[250f140]: ProcessAuth()
0[250f140]: POP auth: server caps 0x4AA, pref 0x1C00, failed 0x0, avail caps 0x400
0[250f140]: (GSSAPI = 0x100000, CRAM = 0x2000, APOP = 0x4000, NTLM = 0x8000, MSN =  0x10000, PLAIN = 0x1000, LOGIN = 0x800, USER/PASS = 0x400)
0[250f140]: trying auth method 0x400
0[250f140]: POP username
0[250f140]: POP3: Entering state: 5
0[250f140]: OnPromptStart()
0[250f140]: Entering NET_ProcessPop3 0
0[250f140]: POP3: Entering state: 48
0[250f140]: SendUsername()
0[250f140]: USER login
0[250f140]: SEND: USER (myusername+steve)
0[250f140]: Entering NET_ProcessPop3 24
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Password required.
0[250f140]: POP3: Entering state: 31
0[250f140]: NextAuthStep()
0[250f140]: POP3: Entering state: 6
0[250f140]: POP3: Entering state: 50
0[250f140]: SendPassword()
0[250f140]: PASS password
0[250f140]: Logging suppressed for this command (it probably contained authentication information)
0[250f140]: Entering NET_ProcessPop3 16
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK logged in.
0[250f140]: POP3: Entering state: 31
0[250f140]: NextAuthStep()
0[250f140]: login succeeded
0[250f140]: POP3: Entering state: 7
0[250f140]: SEND: STAT
0[250f140]: Entering NET_ProcessPop3 17
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK 74 15055408
0[250f140]: POP3: Entering state: 8
0[250f140]: BeginMailDelivery acquiring semaphore
0[250f140]: POP3: Entering state: 9
0[250f140]: SEND: LIST
0[250f140]: Entering NET_ProcessPop3 791
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK POP3 clients that break here, they violate STD53.
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 1 103245
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 2 11195
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 3 7647
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 4 24381
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 5 67742
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 6 14231
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 7 29527
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 8 10128
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 9 157268
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 10 17361
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 11 87758
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 12 148459
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 13 19473
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 14 76334
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 15 8757
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 16 8771
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 17 10368
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 18 38446
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 19 345984
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 20 52665
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 21 26209
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 22 12515
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 23 12496
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 24 76335
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 25 42346
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 26 60140
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 27 46410
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 28 4952
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 29 970325
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 30 64504
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 31 3132
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 32 2868
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 33 34660
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 34 39023
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 35 10402
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 36 85175
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 37 5090
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 38 59498
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 39 46939
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 40 106123
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 41 9339
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 42 117052
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 43 170476
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 44 30708
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 45 116864
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 46 52299
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 47 28402
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 48 132326
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 49 2622029
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 50 7868340
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 51 38755
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 52 53964
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 53 5890
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 54 3072
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 55 69791
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 56 105981
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 57 27960
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 58 30880
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 59 6407
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 60 29240
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 61 44543
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 62 4004
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 63 2170
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 64 6180
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 65 15434
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 66 44387
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 67 4837
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 68 16601
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 69 103198
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 70 113085
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 71 53446
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 72 150523
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 73 9403
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: 74 18940
0[250f140]: POP3: Entering state: 10
0[250f140]: RECV: .
0[250f140]: POP3: Entering state: 11
0[250f140]: SEND: UIDL
0[250f140]: Entering NET_ProcessPop3 1849
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 1 UID105751-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 2 UID105752-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 3 UID105753-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 4 UID105754-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 5 UID105755-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 6 UID105756-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 7 UID105757-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 8 UID105758-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 9 UID105759-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 10 UID105760-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 11 UID105761-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 12 UID105762-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 13 UID105763-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 14 UID105764-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 15 UID105765-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 16 UID105766-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 17 UID105767-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 18 UID105768-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 19 UID105769-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 20 UID105770-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 21 UID105771-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 22 UID105772-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 23 UID105773-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 24 UID105774-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 25 UID105775-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 26 UID105776-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 27 UID105777-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 28 UID105778-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 29 UID105779-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 30 UID105780-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 31 UID105781-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 32 UID105782-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 33 UID105783-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 34 UID105784-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 35 UID105785-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 36 UID105786-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 37 UID105787-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 38 UID105788-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 39 UID105789-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 40 UID105790-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 41 UID105791-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 42 UID105793-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 43 UID105794-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 44 UID105795-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 45 UID105796-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 46 UID105797-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 47 UID105798-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 48 UID105799-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 49 UID105800-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 50 UID105801-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 51 UID105802-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 52 UID105803-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 53 UID105804-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 54 UID105805-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 55 UID105806-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 56 UID105807-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 57 UID105808-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 58 UID105809-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 59 UID105812-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 60 UID105820-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 61 UID105826-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 62 UID105837-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 63 UID105838-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 64 UID105840-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 65 UID105843-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 66 UID105847-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 67 UID105848-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 68 UID105849-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 69 UID105850-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 70 UID105851-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 71 UID105852-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 72 UID105853-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 73 UID105854-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: 74 UID105855-1169574496
0[250f140]: POP3: Entering state: 12
0[250f140]: RECV: .
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 1
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 2
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 3
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 4
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 5
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 6
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 7
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 8
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 9
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 10
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 11
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 12
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 13
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 14
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 15
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 16
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 17
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 18
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 19
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 20
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 21
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 22
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 23
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 24
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 25
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 26
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 27
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 28
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 29
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 30
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 31
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 32
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 33
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 34
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 35
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 36
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 37
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 38
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 39
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 40
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 41
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 42
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 43
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 20
0[250f140]: SEND: DELE 44
0[250f140]: Entering NET_ProcessPop3 14
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK Deleted.
0[250f140]: POP3: Entering state: 21
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 15
0[250f140]: POP3: Entering state: 18
0[250f140]: SEND: RETR 58
0[250f140]: Entering NET_ProcessPop3 26
0[250f140]: POP3: Entering state: 3
0[250f140]: RECV: +OK 30880 octets follow.
0[250f140]: POP3: Entering state: 19
0[250f140]: Opening message stream: MSG_IncorporateBegin
0[250f140]: Done opening message stream!
0[250f140]: RECV: (null)
0[250f140]: Entering NET_ProcessPop3 30621
0[250f140]: POP3: Entering state: 19
======
Lots of 0[250f140]: RECV: lines containing the headers and contents of the first unread email on the server
======
0[250f140]: Entering NET_ProcessPop3 0
0[250f140]: POP3: Entering state: 24
0[250f140]: Calling ReleaseFolderLock from AbortMailDelivery
0[250f140]: ReleaseFolderLock haveSemaphore = TRUE
0[250f140]: Calling ReleaseFolderLock from AbortMailDelivery
0[250f140]: ReleaseFolderLock haveSemaphore = FALSE
0[250f140]: POP3: Entering state: 25
0[250f140]: Clearing server busy in POP3_FREE
0[250f140]: Clearing running protocol in POP3_FREE
0[250f140]: ~nsPop3Protocol()
0[250f140]: Calling ReleaseFolderLock from ~nsPop3Sink
0[250f140]: ReleaseFolderLock haveSemaphore = FALSE
SteveArnold
Dabbler
Posts: 24
Registered: ‎12-08-2007

Re: Problem collecting from 1 mailbox in Thunderbird

Here is the log from a mailbox that collects successfully
0[100f140]: Setting server busy in nsPop3Protocol::LoadUrl
0[100f140]: Entering NET_ProcessPop3 18
0[100f140]: POP3: Entering state: 1
0[100f140]: POP3: Entering state: 2
0[100f140]: POP3: Entering state: 4
0[100f140]: RECV: +OK Hello there.
0[100f140]: POP3: Entering state: 26
0[100f140]: SEND: AUTH
0[100f140]: Entering NET_ProcessPop3 23
0[100f140]: POP3: Entering state: 3
0[100f140]: RECV: -ERR Invalid command.
0[100f140]: POP3: Entering state: 27
0[100f140]: POP3: Entering state: 28
0[100f140]: SendCapa()
0[100f140]: SEND: CAPA
0[100f140]: Entering NET_ProcessPop3 111
0[100f140]: POP3: Entering state: 3
0[100f140]: RECV: +OK Here's what I can do:
0[100f140]: POP3: Entering state: 29
0[100f140]: RECV: TOP
0[100f140]: capa processed
0[100f140]: POP3: Entering state: 29
0[100f140]: RECV: USER
0[100f140]: capa processed
0[100f140]: POP3: Entering state: 29
0[100f140]: RECV: LOGIN-DELAY 10
0[100f140]: capa processed
0[100f140]: POP3: Entering state: 29
0[100f140]: RECV: PIPELINING
0[100f140]: capa processed
0[100f140]: POP3: Entering state: 29
0[100f140]: RECV: UIDL
0[100f140]: capa processed
0[100f140]: POP3: Entering state: 29
0[100f140]: RECV: IMPLEMENTATION Courier Mail Server
0[100f140]: capa processed
0[100f140]: POP3: Entering state: 29
0[100f140]: RECV: .
0[100f140]: capa processed
0[100f140]: POP3: Entering state: 30
0[100f140]: ProcessAuth()
0[100f140]: POP auth: server caps 0x4AA, pref 0x1C00, failed 0x0, avail caps 0x400
0[100f140]: (GSSAPI = 0x100000, CRAM = 0x2000, APOP = 0x4000, NTLM = 0x8000, MSN =  0x10000, PLAIN = 0x1000, LOGIN = 0x800, USER/PASS = 0x400)
0[100f140]: trying auth method 0x400
0[100f140]: POP username
0[100f140]: POP3: Entering state: 5
0[100f140]: OnPromptStart()
0[100f140]: Entering NET_ProcessPop3 0
0[100f140]: POP3: Entering state: 48
0[100f140]: SendUsername()
0[100f140]: USER login
0[100f140]: SEND: USER myusername+mailbox
0[100f140]: Entering NET_ProcessPop3 24
0[100f140]: POP3: Entering state: 3
0[100f140]: RECV: +OK Password required.
0[100f140]: POP3: Entering state: 31
0[100f140]: NextAuthStep()
0[100f140]: POP3: Entering state: 6
0[100f140]: POP3: Entering state: 50
0[100f140]: SendPassword()
0[100f140]: PASS password
0[100f140]: Logging suppressed for this command (it probably contained authentication information)
0[100f140]: Entering NET_ProcessPop3 16
0[100f140]: POP3: Entering state: 3
0[100f140]: RECV: +OK logged in.
0[100f140]: POP3: Entering state: 31
0[100f140]: NextAuthStep()
0[100f140]: login succeeded
0[100f140]: POP3: Entering state: 7
0[100f140]: SEND: STAT
0[100f140]: Entering NET_ProcessPop3 16
0[100f140]: POP3: Entering state: 3
0[100f140]: RECV: +OK 17 2301415
0[100f140]: POP3: Entering state: 8
0[100f140]: BeginMailDelivery acquiring semaphore
0[100f140]: POP3: Entering state: 9
0[100f140]: SEND: LIST
0[100f140]: Entering NET_ProcessPop3 217
0[100f140]: POP3: Entering state: 3
0[100f140]: RECV: +OK POP3 clients that break here, they violate STD53.
0[100f140]: POP3: Entering state: 10
0[100f140]: RECV: 1 102385
0[100f140]: POP3: Entering state: 10
0[100f140]: RECV: 2 44062
0[100f140]: POP3: Entering state: 10
0[100f140]: RECV: 3 20917
0[100f140]: POP3: Entering state: 10
0[100f140]: RECV: 4 43441
0[100f140]: POP3: Entering state: 10
0[100f140]: RECV: 5 1669867
0[100f140]: POP3: Entering state: 10
0[100f140]: RECV: 6 4289
0[100f140]: POP3: Entering state: 10
0[100f140]: RECV: 7 67244
0[100f140]: POP3: Entering state: 10
0[100f140]: RECV: 8 36972
0[100f140]: POP3: Entering state: 10
0[100f140]: RECV: 9 102089
0[100f140]: POP3: Entering state: 10
0[100f140]: RECV: 10 93081
0[100f140]: POP3: Entering state: 10
0[100f140]: RECV: 11 1621
0[100f140]: POP3: Entering state: 10
0[100f140]: RECV: 12 44402
0[100f140]: POP3: Entering state: 10
0[100f140]: RECV: 13 8252
0[100f140]: POP3: Entering state: 10
0[100f140]: RECV: 14 45700
0[100f140]: POP3: Entering state: 10
0[100f140]: RECV: 15 9888
0[100f140]: POP3: Entering state: 10
0[100f140]: RECV: 16 4875
0[100f140]: POP3: Entering state: 10
0[100f140]: RECV: 17 2330
0[100f140]: POP3: Entering state: 10
0[100f140]: RECV: .
0[100f140]: POP3: Entering state: 11
0[100f140]: SEND: UIDL
0[100f140]: Entering NET_ProcessPop3 407
0[100f140]: POP3: Entering state: 3
0[100f140]: RECV: +OK
0[100f140]: POP3: Entering state: 12
0[100f140]: RECV: 1 UID28505-1169581475
0[100f140]: POP3: Entering state: 12
0[100f140]: RECV: 2 UID28506-1169581475
0[100f140]: POP3: Entering state: 12
0[100f140]: RECV: 3 UID28507-1169581475
0[100f140]: POP3: Entering state: 12
0[100f140]: RECV: 4 UID28508-1169581475
0[100f140]: POP3: Entering state: 12
0[100f140]: RECV: 5 UID28509-1169581475
0[100f140]: POP3: Entering state: 12
0[100f140]: RECV: 6 UID28510-1169581475
0[100f140]: POP3: Entering state: 12
0[100f140]: RECV: 7 UID28511-1169581475
0[100f140]: POP3: Entering state: 12
0[100f140]: RECV: 8 UID28512-1169581475
0[100f140]: POP3: Entering state: 12
0[100f140]: RECV: 9 UID28513-1169581475
0[100f140]: POP3: Entering state: 12
0[100f140]: RECV: 10 UID28514-1169581475
0[100f140]: POP3: Entering state: 12
0[100f140]: RECV: 11 UID28515-1169581475
0[100f140]: POP3: Entering state: 12
0[100f140]: RECV: 12 UID28516-1169581475
0[100f140]: POP3: Entering state: 12
0[100f140]: RECV: 13 UID28517-1169581475
0[100f140]: POP3: Entering state: 12
0[100f140]: RECV: 14 UID28518-1169581475
0[100f140]: POP3: Entering state: 12
0[100f140]: RECV: 15 UID28519-1169581475
0[100f140]: POP3: Entering state: 12
0[100f140]: RECV: 16 UID28520-1169581475
0[100f140]: POP3: Entering state: 12
0[100f140]: RECV: 17 UID28521-1169581475
0[100f140]: POP3: Entering state: 12
0[100f140]: RECV: .
0[100f140]: POP3: Entering state: 15
0[100f140]: POP3: Entering state: 15
0[100f140]: POP3: Entering state: 15
0[100f140]: POP3: Entering state: 15
0[100f140]: POP3: Entering state: 15
0[100f140]: POP3: Entering state: 15
0[100f140]: POP3: Entering state: 15
0[100f140]: POP3: Entering state: 15
0[100f140]: POP3: Entering state: 15
0[100f140]: POP3: Entering state: 15
0[100f140]: POP3: Entering state: 15
0[100f140]: POP3: Entering state: 15
0[100f140]: POP3: Entering state: 15
0[100f140]: POP3: Entering state: 15
0[100f140]: POP3: Entering state: 15
0[100f140]: POP3: Entering state: 15
0[100f140]: POP3: Entering state: 15
0[100f140]: POP3: Entering state: 18
0[100f140]: SEND: RETR 17
0[100f140]: Entering NET_ProcessPop3 25
0[100f140]: POP3: Entering state: 3
0[100f140]: RECV: +OK 2330 octets follow.
0[100f140]: POP3: Entering state: 19
0[100f140]: Opening message stream: MSG_IncorporateBegin
0[100f140]: Done opening message stream!
======
Lots of 0[250f140]: RECV: lines containing the headers and contents of the test unread email on the server
======
0[100f140]: POP3: Entering state: 15
0[100f140]: Calling ReleaseFolderLock from EndMailDelivery
0[100f140]: ReleaseFolderLock haveSemaphore = TRUE
0[100f140]: POP3: Entering state: 22
0[100f140]: SEND: QUIT
0[100f140]: Entering NET_ProcessPop3 14
0[100f140]: POP3: Entering state: 3
0[100f140]: RECV: +OK Bye-bye.
0[100f140]: POP3: Entering state: 40
0[100f140]: POP3: Entering state: 23
0[100f140]: POP3: Entering state: 25
0[100f140]: Clearing server busy in POP3_FREE
0[100f140]: Clearing running protocol in POP3_FREE
0[100f140]: Clearing server busy in OnStopRequest
0[100f140]: ~nsPop3Protocol()
0[100f140]: Calling ReleaseFolderLock from ~nsPop3Sink
0[100f140]: ReleaseFolderLock haveSemaphore = FALSE

Steve
SteveArnold
Dabbler
Posts: 24
Registered: ‎12-08-2007

Re: Problem collecting from 1 mailbox in Thunderbird

Solved!
It would appear that the first unread email on the server was causing the problem as I forwarded it to another mailbox where it was collected without a problem and once I deleted it from the original mailbox that now collects successfully as well. In case anyone has a similar problem the email was from Sony Entertainment Network.
Thanks again for the help with creating the Thunderbird log.
Steve
MisterW
Superuser
Superuser
Posts: 14,487
Thanks: 5,357
Fixes: 383
Registered: ‎30-07-2007

Re: Problem collecting from 1 mailbox in Thunderbird

Yes, I've had problems in the office occasionally where Tbird seems to get 'tied' up on a particular email.... In my case I just VNC to the mail server, look at my mail queue and usually just delete the rogue one. 

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