Unexplained usage - 1.0GB spike
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Unexplained usage - 1.0GB spike
11-06-2008 10:50 PM
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Of course the ellacoya kicked in and added insult to injury by completely failing to release, as outlined in other threads. That fault has been acknowledged and manually fixed as part of the ticket I've raised, but I'm not getting very far appealing against the suspiciously round number of 1.0GB unexplained usage.
Could the problems be connected, and has anyone else noticed anything like this?
Re: Unexplained usage - 1.0GB spike
11-06-2008 11:06 PM
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Re: Unexplained usage - 1.0GB spike
12-06-2008 3:48 PM
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Quote from: swapmeetpete I was watching my usage very closely last month. Everything was fine until a few days before the end of the billing period when the peak total jumped from 3.1 to 4.1 GB in one day. I know what I was doing on Wednesday June 4th - and it wasn't me!
This is an hourly break down of your usage on that day, taken directly from our RADIUS platform:
Hour Upload (MB) Downloaded (MB)
1 0.11 0.30
2 0.36 0.99
3 0.27 0.70
4 0.01 0.00
5 0.46 1.90
6 1.50 6.45
7 1.06 4.56
9 0.01 0.00
10 2.61 24.16
11 6.16 57.32
12 6.66 92.32
13 7.34 140.36
14 8.18 138.98
15 9.31 137.07
16 9.14 146.55
17 8.90 159.57
18 10.08 140.60
19 11.71 114.51
20 8.86 98.60
21 4.94 76.71
22 2.86 44.41
The only maintenance work I'm aware of around that time was this.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Unexplained usage - 1.0GB spike
12-06-2008 4:15 PM
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Re: Unexplained usage - 1.0GB spike
12-06-2008 4:41 PM
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Re: Unexplained usage - 1.0GB spike
13-06-2008 10:15 AM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Unexplained usage - 1.0GB spike
13-06-2008 10:56 AM
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Thanks for your input guys.
Re: Unexplained usage - 1.0GB spike
13-06-2008 1:21 PM
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https://portal.plus.net/view_my_broadband_usage/index.php
Click the view internet activities to get to the details screen
Re: Unexplained usage - 1.0GB spike
13-06-2008 1:43 PM
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Quote from: pierre_pierre have you used the BBC Iplayer or 4OD, on that day?, if you are not careful in switching them off completely, you PC can act as a server and pass the programs onto other people. also look at your usage on the member centre, its not accurate, but might give you a clue what type of usage took you 1G
Yup, I had checked the usage details, virtually nothing on streaming, FTP or P2P, web was the only throughput large enough to register 1.0GB. Your BBC Iplayer theory is interesting but wouldn't that register as streaming as opposed to general surfing? And if the PC was accidentally acting as a server, wouldn't the high figures be on the upload side?
Another thing, all last month's figures disappeared at the new billing period. Didn't we used to have access to figures going back two or three months?
Re: Unexplained usage - 1.0GB spike
13-06-2008 2:18 PM
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Quote from: swapmeetpete Yup, I had checked the usage details, virtually nothing on streaming, FTP or P2P, web was the only throughput large enough to register 1.0GB.
Could it have been automatic software updates I wonder? The upload figures are negligible so we're definitely talking about download.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Unexplained usage - 1.0GB spike
13-06-2008 9:16 PM
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Re: Unexplained usage - 1.0GB spike
13-06-2008 9:53 PM
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Re: Unexplained usage - 1.0GB spike
13-06-2008 10:27 PM
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Useful info but I don't think we can hold AVG responsible for downloading a gig in eight hours. Ditto Microsoft Update which was not particularly active on June 4th, or 'gigabyte Wednesday' as I'm starting to think of it.
Re: Unexplained usage - 1.0GB spike
14-06-2008 12:20 AM
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Re: Unexplained usage - 1.0GB spike
14-06-2008 8:39 AM
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