Webmail displaying wrong message
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Webmail displaying wrong message
Webmail displaying wrong message
11-06-2012 5:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Webmail displaying deleted message
Today I opened up RC webmail - found 52 unread emails - clicked once on the 12th and deleted it, then double clicked the 14th to open it - whereupon the 2nd one opened instead!
EDIT - spelling correction
jim:green title spelling corrected mod:end
Re: Webmail displaying wrong message
12-06-2012 8:47 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've tried to reproduce this and many of the other problems you've seen but without success. As you've experienced some of the problems on 2 different machines with 2 browsers but same OS (same as me XPSP3) the only things I can think of to suggest are to do with Add-ons and Toolbars.
On FF, I noticed you've got a lot of Bookmarks in the Bookmarks Toolbar. Are any/many of them RSS feeds? Do you have similar on IE on your work machine?
With Add-ons, you could try disabling all Add-ons to see whether that has any effect, but I'd probably start with non-default IE Add-ons that you might have an equivalent of on FF.
Don't know if those thoughts are of any help, but I guess we are all a bit stuck on this one.
Re: Webmail displaying wrong message
12-06-2012 3:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Both my dad and brother have also observed this behaviour, with my brother estimating he sees it 2-4 times a month.
Re: Webmail displaying wrong message
12-06-2012 5:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Webmail displaying wrong message
16-06-2012 2:56 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
We use webmail infrequently, but today noted the following behaviour:
Subjects 1-4 opened the wrong messages. Having taken aboard the suspicions posted previously that the behaviour is somehow connected to mail deletion, I checked on the status of my junk folder - but that only showed one message dated 27/5.
I checked mail again and the subjects had suddenly become associated with the right messages. However, although the delivery times remained correct, they had reordered themselves on the message list; i.e. the latest (timed at 10.23 today) was now number 4, fri 22.45 was 3rd, today 8.52 was 2nd and today 9.41 was 1st.
In other words, 4th was where 3rd should have been, 3rd had moved to 2nd, 2nd had moved to 1st and 1st had moved to 4th. Not too much of a problem, but a little disconcerting. I guess the problem lies in the way the system is date-stamping the mail
Hope that's clear. Using the latest Seamonkey browser on Linux.
Re: Webmail displaying wrong message
16-06-2012 4:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
HTH.
Re: Webmail displaying wrong message
09-07-2012 9:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I then selected two emails for deletion and deleted them (I think they were 4th and 5th). I then clicked on the top email in the list - but it opened the SIXTH!
Not only that, but the two emails I'd deleted hadn't been but two others (2nd and 3rd?) had ended up in the deleted folder.
So check very carefully after deleting emails that it's deleted the right ones!
Re: Webmail displaying wrong message
13-07-2012 7:52 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
My emails are sorted in date order, most recent first.
I was going through my emails using the little right arrow at the bottom to move to the next email. Now you would naturally expect doing that would go through the emails in the same order as displayed on the listing - but it doesn't!
Here's what was found with the first number being the number showing as "Message X of 44" when reading the email and the second number being the position on the listing counting down from the top:
15-18
16-21
17-22
18-16
19-19
20-20
21-15
22-17
23-23
Re: Webmail displaying wrong message
13-07-2012 8:21 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I haven't changed my settings in weeks, BUT at last I've managed to reproduce a bug!!!
I shall have to get pen and paper and write things down. I'll post again with more detail.
Question, How many rows per page have you got your settings at?
Re: Webmail displaying wrong message
13-07-2012 10:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Webmail displaying wrong message
13-07-2012 11:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I was reading messages this afternoon when I was suddenly logged out - can't remember whether I had clicked "Inbox" or "Delete" - any way I then saw as the first attachment and when I tried to log in as the second attachment (I've not seen this before) - the second attempt at logging in worked.
Re: Webmail displaying wrong message
13-07-2012 11:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Why 100 rows per page? To me, that seems excessive as you can't see that many. 40 is the default (which you can't see either!).
Re: Webmail displaying wrong message
14-07-2012 6:15 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Webmail displaying wrong message
14-07-2012 7:06 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Webmail displaying wrong message
14-07-2012 7:09 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Webmail displaying wrong message