We at Plusnet pride ourselves in providing a top-notch service to all of our customers, and that work was recognised this week by Which?, who recommended Plusnet for the seventh time.
We received a score of 72% in the latest Which? Broadband Customer Satisfaction Survey, following a series of updates to Plusnet’s service including; a Live Chat web service, which launched in November to help the customer service team answer customer questions more quickly, and the new Hub Zero router, offering a sharper performance while using 40% less energy than previous models.
Millions of iPhone users around the world use Siri to set alarms, ring friends and find out what the fox says. One thing Apple probably didn’t foresee, is the positive impact for people with autism.
Siri is helping people with autism to communicate more effectively, as one mum found out when her son started using the app. With this benefit only just being realised, we look at how people can use this to help their relatives with disabilities…
Today we are launching our best ever business broadband offer. We are offering FREE Unlimited Business Broadband for the first 12 months, this is the UK’s lowest priced business broadband.
New customers signing up between 12th – 27th January, can receive Plusnet Unlimited Business Broadband for free for the first 12 months, from £13 a month thereafter on a 24 month contract. Line rental at £10.50 a month applies throughout. More…
Black Friday – the retail sales that occur on the Friday after Thanksgiving—used to be an American tradition, until now. This year, the day of sales arrived in the UK.
UK based internet searches for “Black Friday” were up by 355% in 2013 and look to be even higher this year. This ever increasing online popularity of Black Friday has led to a large number of online retailers in the UK offering Black Friday deals. Last year, so many retailers ran promotions that 72% of the UK population said they know about the Black Friday sales.
If Black Friday continues to become more popular in the UK it’s possible it could overtake Boxing Day and be the biggest sales day in the UK. Plusnet looks into how possible this may be.
Over the past year it’s been hard to ignore the trend in online viral charity fundraising drives – #nomakeupselfie raised £8 million in less than a week, whilst the ALS Ice Bucket Challenge raised £62,000,000 over the course of its lifetime. We have had the chance to work with some incredible charities here at Plusnet, such as the Jane Tomlinson Appeal, so we thought we’d take a look at how both your own charity and yourself can emulate the success of others by setting a trend and getting something to go viral online.
Here at Plusnet we're always trying to use clever open source things to make our lives easier. Sometimes we write our own and make other people's lives easier too!
We're a Yorkshire-based provider selling broadband and phone services to homes and businesses throughout the UK. Winner of the ISPA 2010 'Best Consumer Customer Service ISP' Award, we're proud to offer the UK's best value standalone broadband.
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