We’re incredibly proud of the service we provide to our customers and we’re constantly looking for ways to improve and innovate, this is of course the reason why we’ve launched our brand new Twitter handle!
@plusnethelp is a dedicated support line which has been introduced to provide our customers with another way of reaching our award winning service teams. Our specialist social media team are here to deal with any queries and concerns raised via Twitter from 9am through to 7.30pm Monday to Friday and 9am to 5.30pm on Saturdays.
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We are delighted to announce some fantastic new additions to our trophy cabinet, with recent wins in three separate customer and industry awards.
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Calling all film lovers! It’s the season of romance at Plusnet as we team up with BFI to bring you LOVE – Films To Fall In Love With...Films To Break Your Heart, which runs from October until the end of December. The nationwide season celebrates the nation’s passion for film and television’s most enduring love stories from silent era to present day.
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At the start of 2015, Plusnet announced a multi-year sponsorship deal with GP2 and Manor F1 driver, Jordan King. Having spent a successful period in national, European and World Championship Karting, King won the British Formula 3 Championships in 2013 before making his GP2 debut in 2015, finishing fourth in Bahrain. We now have a fantastic opportunity for another small or medium-sized business to co-sponsor Jordan’s car for the final two races of this year’s Grand Prix in Bahrain and the United Arab Emirates.
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In early 2015, tech giant Facebook released information about user data that was made available to the National Security Agency in surveillance operations in the USA. The practice was questioned by Facebook users, and parties in Europe, who thought that it had violated their right to privacy.
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Here at Plusnet we're always trying to use clever open source things to make our lives easier. Sometimes we write our own and make other people's lives easier too!
We're a Yorkshire-based provider selling broadband and phone services to homes and businesses throughout the UK. Winner of the ISPA 2010 'Best Consumer Customer Service ISP' Award, we're proud to offer the UK's best value standalone broadband.
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