We’re incredibly proud of the service we provide to our customers and we’re constantly looking for ways to improve and innovate, this is of course the reason why we’ve launched our brand new Twitter handle!
@plusnethelp is a dedicated support line which has been introduced to provide our customers with another way of reaching our award winning service teams. Our specialist social media team are here to deal with any queries and concerns raised via Twitter from 9am through to 7.30pm Monday to Friday and 9am to 5.30pm on Saturdays.
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Have you seen ‘Me at the zoo’? This was the first video uploaded to YouTube, all the way back on April 23rd, 2005. Since then, over 7,200 hours of video footage have been uploaded per day. The boffins over at Quora estimated that at this rate, there are now over 81,941,760 videos on the site! If that doesn’t demonstrate that it’s now easier than ever to create and upload your own videos to YouTube, we don’t know what will!
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Back in 1981, the BBC Computer was one of the first to be used in schools. 34 years on, Plusnet takes a look at the top 12 ways we used our school PCs to procrastinate.
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On 12th March 1989, Sir Tim Berners-Lee invented the World Wide Web. On 12th March 2015 he participated in an AMA session on Reddit to mark the 26th anniversary.
AMA stands for Ask Me Anything and is a forum in which Reddit users can ask Tim any question (although he decides which ones to answer). If you’re familiar with Reddit you can read the whole thing here, but for those who may not be used to the interface we’ve highlighted some of the key discussion points below, starting with his wonderful introductory sentiments:
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Telephone numbers starting 08, 09 and 118 are called 'service numbers'. You might use them to make phone calls to organisations such as banks, travel services, government departments, or even to vote in TV shows.
From 1 July 2015, the regulator Ofcom is changing the way these numbers are charged for. The changes are designed to make the cost of calls clearer, and they are being communicated through a campaign called UK Calling.
Here at Plusnet we're always trying to use clever open source things to make our lives easier. Sometimes we write our own and make other people's lives easier too!
We're a Yorkshire-based provider selling broadband and phone services to homes and businesses throughout the UK. Winner of the ISPA 2010 'Best Consumer Customer Service ISP' Award, we're proud to offer the UK's best value standalone broadband.
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