Have you ever found yourself looking for help setting up something not covered in our main Help & Support pages? Or maybe you've worked out how to use something and think you could help others trying to do the same? A new router or mobile device maybe, or perhaps you’re into web-design?
If you've ever fancied yourself as a bit of a writer of help pages then here's your big chance. The new Support Library beta means that anyone registered as a Community Site user can create articles about pretty much anything related to Plusnet services, so long as you think it will be of value to the community.
You'll also be able to edit existing articles in a Wikipedia-type way, so we hope that collective brainpower will create some great new help pages. As you can see we've already started it off. There are some articles we've moved across from the main support site that we think you'd relish getting your hands on.
Important notice: Following a software upgrade that took place 25/01/12, the Community Library is currently running with reduced functionality. Whilst you will still be able to view and comment on existing articles, you will not be able to create new content or request edits to existing articles. You may also find that you are sporadically logged out of the Community Library despite still being logged into the forums and main Community Site. When trying to log back in you may encounter a vanilla Wordpress login prompt that does not accept your username/password. We are investigating these problems and hope to have them fixed as soon as we can.
Here at Plusnet we're always trying to use clever open source things to make our lives easier. Sometimes we write our own and make other people's lives easier too!
We're a Yorkshire-based provider selling broadband and phone services to homes and businesses throughout the UK. Winner of the ISPA 2010 'Best Consumer Customer Service ISP' Award, we're proud to offer the UK's best value standalone broadband.
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