We won’t be beat on price

thisoldman · ‎06-04-2009

all too complicated for ma wee brain today , so could some well informed person at plusnet tell me in simple english , how much i will be paying next month?
ta

Chris · ‎05-04-2007

Quote
how much i will be paying next month?

Unless you specifically choose to change product you'll be paying the same as you currently are.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.

thisoldman · ‎06-04-2009

tx you chris ..... where have you been hiding.....
David C should make you his Information Commissioner ;)..

Steve · ‎13-07-2009

You need to sort out your slogans, I mean really you should be concentrating on more Important Issues, Then when they are Fixed your slogan should be.......We wont be beaten on customer service...
Edit Spelling...

If life gives you lemons, make lemonade.

thisoldman · ‎06-04-2009

CS is very good steve it only took colin 4 mins to answer my q

Alxns · ‎18-05-2010

So does this mean my bill will be cheaper now i'm on extra market2 or does this only apply for new customers?

Laroc · ‎24-03-2008

"Quote":- Here are our new prices for market 1 and 2 exchanges:
Value - £10.79
Extra - £15.79
Pro - £20.79

I am currently on PlusNet Broadband Your Way Option 1 (Monthly Contract) with 3Gb
When I go to change my product I see no mention of the £10.79 price quoted, it still stands at £12.99
As an existing customer of many years, if I change will I have to sign up for a 12 month contract ?

Mand · ‎05-04-2007

@Laroc, as there's no LLU presence on your exchange £12.99 is the cheapest broadband around.
@Alxns, you're on a price match exchange, so I can arrange the discount for you if you're happy with your current product? You would see the updated prices if you wanted to change product, but obviously you can't change to the same product.

Santiago · ‎10-08-2007

My Plusnet Premium is £19.99 per month on a Market 2 area. How much will this be reduced by and how do I get the cheaper price?

Oldjim · ‎15-06-2007

It doesn't - to get a cheaper price you would need to change to Extra

Alxns · ‎18-05-2010

Quote from: Mand
@Laroc, as there's no LLU presence on your exchange £12.99 is the cheapest broadband around.
@Alxns, you're on a price match exchange, so I can arrange the discount for you if you're happy with your current product? You would see the updated prices if you wanted to change product, but obviously you can't change to the same product.

Yes please that would be helpful.

xpcomputers · ‎13-04-2007

Can someone clarify whether a new 12 month contract applies? Someone asked above...
I think the answer is that there is no 12 month contract as such any more, but signup and modem fees if you leave within the year, which wouldn't apply to an existing customer who was changing products (unless they took a new router too). Is that correct?
It is important that people make the choices with their eyes open!
Mike

Mand · ‎05-04-2007

Spot on Mike.
For existing customers an account change has no bearing on contract. The only exception to this is if you change to an ADSL2+ product and take hardware, this is provided on a deferred contract basis for 12 months.

Mand · ‎05-04-2007

Quote from: Alxns
Yes please that would be helpful.

Done.

Laroc · ‎24-03-2008

Quote from: _Adam_Walker_
[color=red]Hi guys,
This does actually apply to extra and pro too, here are our new prices for market 1 and 2 exchanges:
Value - £10.79
Extra - £15.79
Pro - £20.79
Please see the blog and FAQ here for the full details:
http://community.plus.net/blog/2010/10/06/tv/[/color]

Mand - you quote "as there is no LLU on my exchange £12.99 is the cheapest"
So why the statement from Adam.
Once again Mk1 exchange customers see no benefit from price reductions, not even a customer who has been with PN for years,

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