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Plus net bill

journeys
Aspiring Pro
Posts: 3,829
Thanks: 44
Fixes: 1
Registered: ‎24-09-2008

Plus net bill

Can some kind person point me to where I can raise a bill query...
.................................... at the same time sort out if I'm on the right plus net package.
seem to be going round in circles, its not obvious,  tried ringing and am told there is a 30 minute wait.
6 REPLIES 6
idlewis
Grafter
Posts: 245
Registered: ‎20-01-2010

Re: Plus net bill

You can post the query on  feedback where there will be plus net staff who will reply to you.
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Plus net bill

http://www.plus.net/wizard/?helpheader=helpassistant
Select the bit you want under Customer Services and Billing
journeys
Aspiring Pro
Posts: 3,829
Thanks: 44
Fixes: 1
Registered: ‎24-09-2008

Re: Plus net bill

@oldjim Thank you,
Looked at Community support, it didn't somehow seem the right place.
Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: Plus net bill

Hi journeys,
I've answered the ticket for you now.
journeys
Aspiring Pro
Posts: 3,829
Thanks: 44
Fixes: 1
Registered: ‎24-09-2008

Re: Plus net bill

Hi  Mand
I took your advice and 'upgraded' (checked the button and ticked the T&C Box)
Is that all I need to do? Is it with immediate effect?
many thanks
Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: Plus net bill

I've checked the account and it's gone through fine. Smiley
It'll happen on your next billing date.