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Speed through the floor.

« Reply #32 on 07/11/2009, 12:48 »
I have teh DGN 2000 and have had no issues with it Killies. On the other hand i had a Belkin (diff model) once and it was pants. also on the DGN there is an on/off button so you can turn it off when not in use.
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« Reply #33 on 07/11/2009, 13:22 »
Man I knew someone was going to confuse me.  Wink  I had just read the netgear was hot to the touch and people were trying to rig up ways to stand it on edge for better cooling. Is yours cool to the touch?  The N+ ver of the belkin got a cnet award so was leaning that way - a bit cheaper too.  Huh?
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« Reply #34 on 07/11/2009, 19:17 »
Hiya, well, new router up and running. Went for the netgear - cheers myst, did a bit of background reading and belkin not favoured by many.  It was a bit of a %$@?*% to set up but got there in the end. Router diagnostic is

ADSL Link     Downstream     Upstream
Connection Speed    6336 kbps    448 kbps
Line Attenuation    31.0 db    31.5 db
Noise Margin    15.1 db    26.0 db

which looks similar to the voyager. I guess I just have to sit back an wait for  my profile to get better?  Will keep updated. Ta.
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  • Anotherone
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« Reply #35 on 07/11/2009, 19:31 »
Glad the basic problem is resolved. I'd do a resync around middayish when noise levels should be less (assuming no thunder and lightning) and you should do a bit better on the sync speed. It looks as though you may have  a 15dB Target SNR Margin, so if you have a nice continuous stable low error connection for a good period, you may be able to get PN to get it lowered and hence get your sync speed up to the max.
Regards, Chris (Anotherone) alias Alex Bell (courtesy ASBO DOG). You can phone PN CSC Sheffield on 0114-296-5198 NB this is normally a chargeable call dependant on your package
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« Reply #36 on 07/11/2009, 20:04 »
Cheers Chris?  I'm afraid you've blinded me with science and I'll have to go and read up a bit more. It's a [Censored] learning as you go. Is a manual resync achieved by simply re-booting? Sorry to sound dense - off to read Embarrassed
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« Reply #37 on 07/11/2009, 20:08 »
dont know your router inside, but its normally done from that, dont disconnect the power, on the menu should be a disconnect tab, do that then back on about a minute later
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« Reply #38 on 07/11/2009, 21:40 »
Sorry P-P that's wrong, that just disconnects the ppp session, it is a re-boot that's needed. Where one has to do several re-boots (eg when testing) a powerdown and wait several minutes before powering up is the safer way. That way the exchange DLM hopefully doesn't think you have an ongoing connection problem, and no more than 5 times in an hour to be safe, then leave it alone for the rest of the day.
Regards, Chris (Anotherone) alias Alex Bell (courtesy ASBO DOG). You can phone PN CSC Sheffield on 0114-296-5198 NB this is normally a chargeable call dependant on your package
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« Reply #39 on 07/11/2009, 22:46 »
cool - gonna try it tomorrow - ta
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« Reply #40 on 09/11/2009, 11:37 »
Been up and running for about 36hrs I guess, nothing much seems to have changed  Angry  .

Latest speedtest
 
Download speed achieved during the test was - 101 Kbps
 For your connection, the acceptable range of speeds is 50-250 Kbps.
 Additional Information:
 Your DSL Connection Rate :6720 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
 IP Profile for your line is - 135 Kbps

Router stats.

System Up Time 23:51:08
Port    Status    TxPkts    RxPkts    Collisions    Tx B/s    Rx B/s    Up Time
WAN    PPPoA    162035    240644    0    456    2579    23:49:28
LAN    10M/100M    4534    0    0    6    0    23:51:04
WLAN    11M/54M/130M    249828    170416    0    2662    498    23:50:53

ADSL Link                              Downstream    Upstream
Connection Speed                 6720 kbps    448 kbps
Line Attenuation                              31.0 db    31.5 db
Noise Margin                               13.8 db    25.0 db

At least someone from cs has replied to my ticket (5 1/2 days) so we'll see what they come up with!  I'm at a loss.   Guy.
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« Reply #41 on 09/11/2009, 11:54 »
It can take up to 3 days for IPprofile to update - sorry you will just need to be patient
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« Reply #42 on 09/11/2009, 12:16 »
Trying to be Jim, trying.  It has just been pointed out to me that our home phone answering service isn't working, also caller id seems to have stopped working. This could only have been in the past couple of days.  Coincidence? Surely couldn't have had anything to do with a failed router.  Guess I'll phone BT and see whats happening. Might go back to our old plug in phone.  Getting more confused by the moment - ta - Guy
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« Reply #43 on 09/11/2009, 14:02 »
Hi killies,

Have you noticed any noise on the line at all? Your connection profile history looks quite random at the moment, and the fact that bits of your phoneline have stopped working is making me think there might be an issue there somewhere. If you dial 17070 from the handset, see if you can hear any crackles or noises or anything as that may well be the cause (if there are any you'll need to report them to your phone provider for fixing, don't mention the broadband if you do).

Hope that helps,
« Reply #44 on 09/11/2009, 14:57 »
Hi Matt,
              I've just run the silent test and sounded pretty quiet, no crackles and hums, I mean you can hear that you are electrically connected, but nothing more. There are some other interesting tests on the menu, anything worth trying?   It seems that the loss of caller ID was down to the micro filter supplied with the Netgear router. I've replaced the bt one and ID is back. Odd eh?

   Cheers,  Guy
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« Reply #45 on 09/11/2009, 15:01 »
It is supposed to be totally silent - if I listen to the test it's just the same as if you were holding down the button to disconnect the call so I'm a bit worried by you saying "you can hear that you are electrically connected".
jelv

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« Reply #46 on 09/11/2009, 15:35 »
Hi Jelv, its hard to describe, its silence but not as we know it. I have re run the test with our old plug-in telephone and i cant hear anything. I suppose its a function of the cordless handset being open to the base station. A bit like being in a large auditorium, its silent, but there's an acoustic quality. Don't know if that makes sense?   Cheers,  Guy.
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« Reply #47 on 09/11/2009, 15:56 »
It made perfect sense.

You can do this test without disconnecting the broadband. I'd like to see a comparison of the stats when the wired phone is in use (e.g. listening to the quiet line test) and the cordless phone is in use. Yours wouldn't be the first to cause problems!

Is the base unit near the router (i.e. closer than 2 or three feet)?
jelv

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