Plusnet
Sunday 22nd November 2009Login | Register | Help
Home » Forum » Products and Services Discussion » The Community Site and Support Library Forum » Report Bugs » Resolved Bugs » Can't add comment to community home page
Pages: [1] 2

Can't add comment to community home page

  • Peter Vaughan
  • Usergroup Member
  • *
  • Posts: 13641
  • Unofficial ledgendary bright spark bod!
  • View Profile
« on 01/08/2007, 11:34 »
I am logged in to the portal and the forums.
I set the stay logged in option when I logged in
I can access my profile fine so I know I am logged in.
I see Logout at the top.

If I click on the Community logo and go to the front page:

I see Login at the top instead of logout
When I click on an add comment it says I must be logged in to add one

huh?
plusnet ADSL Customer (PlusNet Pro)
PlusNet Usergroup | PUG Forums | Usertools | PUG Issue Tracker - Please vote!!
Volunteer at the National Museum of Computing @ Bletchley Park - Looking for donations of old games consoles, PCs and software. Contact me for details
Logged
  • Jameseh
  • Legend
  • *
  • Posts: 18336
  • Napier for England!
  • View Profile
« Reply #1 on 01/08/2007, 11:37 »
Hi Peter,

I used to get this.  Do you get it in a different browser?  I believe that it is cookie related.
twitter / Jameseh
Logged
  • Peter Vaughan
  • Usergroup Member
  • *
  • Posts: 13641
  • Unofficial ledgendary bright spark bod!
  • View Profile
« Reply #2 on 01/08/2007, 11:41 »
Get the same with FF2 and IE7. Don't have another browser to try at the moment.

Never logged in to community forum on IE7 before so this will have created a new cookie.

Tried logging in again from the community home page, go to the forum again but clicking the community logo I get the same issue.

« Last Edit: 01/08/2007, 11:43 by Peter Vaughan »

plusnet ADSL Customer (PlusNet Pro)
PlusNet Usergroup | PUG Forums | Usertools | PUG Issue Tracker - Please vote!!
Volunteer at the National Museum of Computing @ Bletchley Park - Looking for donations of old games consoles, PCs and software. Contact me for details
Logged
  • Jameseh
  • Legend
  • *
  • Posts: 18336
  • Napier for England!
  • View Profile
« Reply #3 on 01/08/2007, 11:51 »
COLIN!!! Smiley
twitter / Jameseh
Logged
« Reply #4 on 01/08/2007, 11:53 »
I assume you've tried refreshing your browser on the front page to check it's not cached? I usually get that when I log in using Opera...

Other than that, I'm not seeing the problem here Sad
Kind Regards,
Colin Ogilvie
Plusnet Application Developer (until June 12th 2009)
Get next generation speeds - Join the ADSL2+ trial!
Logged
  • Peter Vaughan
  • Usergroup Member
  • *
  • Posts: 13641
  • Unofficial ledgendary bright spark bod!
  • View Profile
« Reply #5 on 01/08/2007, 13:30 »
Refreshing makes no difference.

I am using the portal auto-login if that makes any difference. So I'm auto logged in on the portal and auto-logged in on the forums. Although logging off/on the forums again makes no difference.

Does the community forum use its own cookie or does it add to an existing one?  When I get a chance I'll delete all the PN cookies and try again to see if that makes a difference.
plusnet ADSL Customer (PlusNet Pro)
PlusNet Usergroup | PUG Forums | Usertools | PUG Issue Tracker - Please vote!!
Volunteer at the National Museum of Computing @ Bletchley Park - Looking for donations of old games consoles, PCs and software. Contact me for details
Logged
« Reply #6 on 01/08/2007, 15:53 »
I get the same thing (using Opera as my browser).  Once I'm back at the Community page (and showing "Login" opportunity) as soon as I click on "Forums" I show as logged in again.
Logged
  • Kelly
  • Plusnet Staff
  • *
  • Posts: 947
  • View Profile
« Reply #7 on 01/08/2007, 15:56 »
We have definitely seen this before Sad.  If you log out from the forums page, then login again, does it go away?

If not, try deleting any cookies for community.plus.net you've got and seeing if that helps.

Plusnet: Head of Platform and Operations
Logged
  • Jameseh
  • Legend
  • *
  • Posts: 18336
  • Napier for England!
  • View Profile
« Reply #8 on 01/08/2007, 16:13 »
Think Colin mentioned to me earlier he thought that he knew what the problem was but didn't actually say what it was Smiley

So hopefully he's on to it!
twitter / Jameseh
Logged
« Reply #9 on 01/08/2007, 16:13 »
I suspect Peter has found a bug.
Kind Regards,
Colin Ogilvie
Plusnet Application Developer (until June 12th 2009)
Get next generation speeds - Join the ADSL2+ trial!
Logged
« Reply #10 on 01/08/2007, 22:57 »
Sorry, got distracted by other things that needed doing. It looks like that if you create a username with a " " in it, that the Wordpress code strips that and replaces it with a "" so your username is all one word. This has never been noticed before, as noone had tried (and, to be honest, I hadn't thought of trying) to sign up a Username with a space in it.

I shall need to raise a problem tomorrow to stop this happening.

Colin
Kind Regards,
Colin Ogilvie
Plusnet Application Developer (until June 12th 2009)
Get next generation speeds - Join the ADSL2+ trial!
Logged
  • Peter Vaughan
  • Usergroup Member
  • *
  • Posts: 13641
  • Unofficial ledgendary bright spark bod!
  • View Profile
« Reply #11 on 01/08/2007, 23:24 »
 Grin

Well, you can always count on me to break things  Wink
plusnet ADSL Customer (PlusNet Pro)
PlusNet Usergroup | PUG Forums | Usertools | PUG Issue Tracker - Please vote!!
Volunteer at the National Museum of Computing @ Bletchley Park - Looking for donations of old games consoles, PCs and software. Contact me for details
Logged
  • spraxyt
  • Usergroup Member
  • *
  • Posts: 1825
  • View Profile
« Reply #12 on 02/08/2007, 01:39 »
It's M$'s fault.  It was a long time before I was brave enough to leave a space in a file name and I still tend to play safe by using underscores instead.
Logged
« Reply #13 on 02/08/2007, 09:06 »
Tried logging out and logging in again.  Also tried clearing all cookies on logout then logging in again.  The same fault shows that when you move from Forum to Community page it shows you as not logged in but if I just click on Forum the page shows me still logged in when I get there.

Logged
  • Peter Vaughan
  • Usergroup Member
  • *
  • Posts: 13641
  • Unofficial ledgendary bright spark bod!
  • View Profile
« Reply #14 on 04/10/2007, 16:03 »
This has now been fixed for me so I assume for others as well, so anyone using a login name with a space can now post comments on the blog postings.

Nice one Colin   Grin

Also when adding a comment, if you see your name shown without the space, just click on your name to get to the wordpress profile page and you can select the format to display the name. To get back to the community site click on view site

« Last Edit: 04/10/2007, 16:05 by Peter Vaughan »

plusnet ADSL Customer (PlusNet Pro)
PlusNet Usergroup | PUG Forums | Usertools | PUG Issue Tracker - Please vote!!
Volunteer at the National Museum of Computing @ Bletchley Park - Looking for donations of old games consoles, PCs and software. Contact me for details
Logged
« Reply #15 on 07/10/2007, 17:09 »
Cheers Peter for being out Guinea Pig too Smiley
Kind Regards,
Colin Ogilvie
Plusnet Application Developer (until June 12th 2009)
Get next generation speeds - Join the ADSL2+ trial!
Logged
Pages: [1] 2
Home » Forum » Products and Services Discussion » The Community Site and Support Library Forum » Report Bugs » Resolved Bugs » Can't add comment to community home page
Jump to:  

Related Sites

Community Apps

Here at Plusnet we're always trying to use clever open source things to make our lives easier. Sometimes we write our own and make other people's lives easier too!

View the Plusnet Open Source applications page

About Plusnet

We sell broadband, phone, VoIP and more to homes and businesses in the UK. Winner of 9 out of 11 Categories in the 2008 USwitch survey. Winner of "Best Consumer ISP" at 2008 ISPA awards. Voted number 1 in the Broadband Choices 2008 survey.

© Plusnet plc All Rights Reserved. E&OE

Powered by SMF | SMF © 2006-2008, Simple Machines LLC

Add to Technorati Favourites