Moving House - What are my options
Good afternoon oliverheard,
Firstly, if it's a new build then I would probably stress that time is of the essence to get the service ordered with either ourselves or a different ISP as soon as possible. Experience tells me that new site builds are occasionally subject to delays as quite often there are parts of the network that still need building.
What I'd recommend is PM'ing me your new address if you're pretty sure that you're staying with PN. I'll get the provisioning side of things sorted sharply. Hopefully we'll get you FTTC. Could you advise me what this tells you?
In terms of offers; you'd be better off having a word with our house move customer options team. Try contacting 03301239197 followed by options 1-1-2.
Either way, let me know how you get on
Matty
Firstly, if it's a new build then I would probably stress that time is of the essence to get the service ordered with either ourselves or a different ISP as soon as possible. Experience tells me that new site builds are occasionally subject to delays as quite often there are parts of the network that still need building.
What I'd recommend is PM'ing me your new address if you're pretty sure that you're staying with PN. I'll get the provisioning side of things sorted sharply. Hopefully we'll get you FTTC. Could you advise me what this tells you?
In terms of offers; you'd be better off having a word with our house move customer options team. Try contacting 03301239197 followed by options 1-1-2.
Either way, let me know how you get on
Matty