Massive increase in ES and minor packet loss.
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- Re: Massive increase in ES and minor packet loss.
Massive increase in ES and minor packet loss.
16-12-2014 11:18 PM
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For the past four or five days I've been suffering packet loss, regardless of what gateway I've been connected to (although much worse on ptw-bng01). I've never previously had any packet loss problems, and have actually had my best performance over the past few months when connected to ptw-bng01.
I took a look at the line stats from my router monitoring and can see that in the past 5 or 6 days I've seen a massive increase in ES, as well as CRC and FECs. I've included graphs below to show the ES and some stats to show CRCs etc. I've also attached some ping monitors showing the minor packet loss (but it's noticeable).
Could someone from PN take a look?
ES Graphs - My usual ES is around 5-6 per hour, but it's going as high as 28 per hour.
Friday 12th ES Graph: http://cl.ly/Z01r
Saturday 13th ES Graph: http://cl.ly/Z01r
Sunday 14th ES Graph: http://cl.ly/YzjP
Monday 15th ES Graph: http://cl.ly/Z0CS
Tuesday 16th ES Graph: http://cl.ly/Z0BW
Line stats: http://pastebin.com/MuUUtmXR
TBB Ping graph Tuesday 16th:
My TBB graph is usually clean all day until I get home and start using it.
Re: Massive increase in ES and minor packet loss.
17-12-2014 10:29 AM
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You have interleaving applied on your downstream albeit it at a low level so the errors should be getting corrected.
Do you know if there's anything that's changed in your area locally over the last few days?
Re: Massive increase in ES and minor packet loss.
17-12-2014 11:17 AM
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The only thing I'm aware of is one house which has put up a lot of exterior Christmas decorations, but they put those up the start of December, and this has only started within the last week.
Those line stats are 28 days old (that's how long it's been up for) so the interleaving level etc have all remained the same despite a large increase. Are there no line tests as such which you can run remotely?
Cheers
Re: Massive increase in ES and minor packet loss.
17-12-2014 11:31 AM
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I'll try to test it again later on this afternoon. Unfortunately the tests and details we can get back on Fibre are quite limited compared to the ones on ADSL.
Re: Massive increase in ES and minor packet loss.
17-12-2014 12:41 PM
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Re: Massive increase in ES and minor packet loss.
17-12-2014 1:05 PM
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Re: Massive increase in ES and minor packet loss.
17-12-2014 5:30 PM
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Re: Massive increase in ES and minor packet loss.
18-12-2014 2:15 AM
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Re: Massive increase in ES and minor packet loss.
18-12-2014 9:11 AM
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Re: Massive increase in ES and minor packet loss.
18-12-2014 6:05 PM
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http://cl.ly/Z1l9
Re: Massive increase in ES and minor packet loss.
19-12-2014 9:22 AM
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This is going to be hard to track down in all fairness. Is there anything around the modem that could be causing interference?
Re: Massive increase in ES and minor packet loss.
19-12-2014 5:36 PM
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Re: Massive increase in ES and minor packet loss.
21-12-2014 2:16 AM
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As you can see, it's much worse today. No coincidence that people are off work I think?
Re: Massive increase in ES and minor packet loss.
21-12-2014 3:08 AM
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Your line is obviously running differently, as the intervention applied by DLM ought to get rid of most errors (and indeed, seems to be doing so: RScorr is 50x bigger than RSUncorr). The ES count of the errors that get through the FEC process amounts to an average of 200 per day over the 30 day life of the original statistics, or perhaps 300 per day in the graphs. This isn't anywhere near enough to get DLM interested in adding further intervention to your line; in fact, getting less than 288 ES's per day would be making DLM think about removing the intervention. This level really ought to not be enough to make the packet loss visible in the BQM nor affect how you see gaming.
How long is it since DLM first intervened on your line? If this were recently turned on, then that could affect your gaming.
Using FTTC since 2011. Currently on 80/20 Unlimited Fibre Extra.
Re: Massive increase in ES and minor packet loss.
23-12-2014 12:18 PM
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DLM has been on my line for months now, my last resync was over 30 days ago, and that was a manual resync which actually reduced interleaving.
It seems to be following a pattern, every day has been the same since the original graphs I've posted, although some packet loss has subsided.
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- Re: Massive increase in ES and minor packet loss.