Router resets evrytime I try to use it
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- Router resets evrytime I try to use it
Router resets evrytime I try to use it
06-11-2011 2:04 AM
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What the hell is going on. This is the second router now. The first one had the same problem. I re-flashed the firmware, reset it via the pin-hole at the back, no changes.
Any help please. I am running out of patience. I'd rather not go and spend the money on an other router, when it works well those rare times it has not reset itself (I am writing this in Windows).
The router log states a warm restart has occurred.
Vas.
Re: Router resets evrytime I try to use it
06-11-2011 2:10 AM
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Latest firmware? I know you've re-flashed, but is there a later version somewhere?
Re: Router resets evrytime I try to use it
06-11-2011 2:15 AM
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Product Name: TG585 v8
Software Release: 8.2.7.8
DSL Type: G.992.5 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]: 23,467 / 19,196
Bandwidth (Up/Down) [kbps/kbps]: 448 / 17,386
Data Transferred (Sent/Received) [MB/GB]: 38.77 / 1.15
Output Power (Up/Down) [dBm]: 12.5 / 16.5
Line Attenuation (Up/Down) [dB]: 1.5 / 1.5
SN Margin (Up/Down) [dB]: 32.5 / 15.5
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 5,856 / 1,060
CRC Errors (Up/Down): 53,920 / 1
HEC Errors (Up/Down): 6,826 / 0
I notice there are a lot of Errors (FEC, CRC and HEC). Is the amount normal?
Re: Router resets evrytime I try to use it
06-11-2011 2:39 AM
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What about the driver for your wireless adapter - is it up-to-date?
One other thing - ask to get your upstream uncapped. Your connection should easily do over 1mb up without impacting on your downstream speed.
Re: Router resets evrytime I try to use it
06-11-2011 5:26 AM
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Re: Router resets evrytime I try to use it
06-11-2011 11:36 AM
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Re: Router resets evrytime I try to use it
07-11-2011 11:09 AM
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Quote from: Jaggies If those attenuation figures are correct, you are on a very short line, and can probably reach out of your window and touch the telephone exchange.
The exchange is just across the road from me (lucky me) as there is a non de-script BT building there (just confirmed using http://www.samknows.com/broadband/exchange_search)
Quote from: PlusComUK Problem is Linux, not router(s)
That is not particularly helpful. If you can contribute to this then please do otherwise don't bother. If you have some insight as to what to look at then please pass it on. I am using openSuse 11.4, 64-bit.
Quote from: Martin I'm not Linux savvy so can't offer much guidance but I've had similar issues with these routers on Windows and it was related to the link layer topology discovery and responder protocols, could you confirm if disabling these helps the situation at all, that is if the protocol is installed?
If you can let me know what commands I need to use to get this info, no problem.
Vas
Re: Router resets evrytime I try to use it
07-11-2011 11:27 AM
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Issues with windows users that have had this problem have been resolved by disabling the wireless n capability on the computer. I'm not sure how you would do this on Linux though.
Jojo
Re: Router resets evrytime I try to use it
07-11-2011 11:30 AM
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dick:quote
Re: Router resets evrytime I try to use it
07-11-2011 3:27 PM
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The change won't take effect until you unload then reload the iwlagn module, or just reboot the computer.
Re: Router resets evrytime I try to use it
07-11-2011 8:50 PM
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Next time it starts to play up I will try your suggestion.
Quote from: Jaggies One other thing - ask to get your upstream uncapped.
Jaggies, being a newb to this, would uncapping the upload make things faster/better?
Guys, thanks for all of your help.
Vas
Re: Router resets evrytime I try to use it
07-11-2011 9:12 PM
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Re: Router resets evrytime I try to use it
09-11-2011 8:08 PM
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Nice one ejs and Joanne, thanks again.
Plusnet guys, will there be a fix to the firmware of the router to solve this problem? Or even supply a different router now.
There has obviously been problems in the past with this, hence the suggested fix, and I noticed that someone else has posted, what looks like, the same problem I had but with Win 7.
Vas.
Re: Router resets evrytime I try to use it
10-11-2011 8:27 AM
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We have had a firmware update from Thomson but it didn't work when tested. I'm sure sure where they are in getting another one together, I'll ask our hardware team.
Jojo
Re: Router resets evrytime I try to use it
10-11-2011 9:22 AM
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