Sub-standard performance on Pro/PAYG
I still want to know what happened on Wednesday at 4pm. I have always had sub 14ms pings to the Plusnet London servers and places like the BBC. On Wednesday it jumped by about 3ms and has remained there ever since. Luckily I had enabled the thinkbroadband latency monitor earlier in the week which captured the evidence. I've rebooted by router and been on a number of difference gateways and it is totally consistent.
I'd also like to know why average latency increases so much in the evening. Last night I had all PC's turned off by 6pm as I was out for the evening.
I'd also like to know why average latency increases so much in the evening. Last night I had all PC's turned off by 6pm as I was out for the evening.
Bit of a difference between last night and this morning
I was thinking of migrating a few weeks ago but things improved so I hung on but looks like it's on the slide again, I was debating the other day about what to do maybe this is the final nail in the coffin
I was thinking of migrating a few weeks ago but things improved so I hung on but looks like it's on the slide again, I was debating the other day about what to do maybe this is the final nail in the coffin
I'm on a pro account and getting usenet speeds of around 25kB/s - the worst I've seen for weeks (gateway thn-ag3). Whats gone wrong?
Edit: my speed tests are reasonable but usenet has stopped completely now
Edit: my speed tests are reasonable but usenet has stopped completely now
21:21
pte-ag2
ptn-ag1
21:46
pcl-ag03
22:00
22:06
pte-ag2
22:12
ptn-ag2
22:20
Download speedachieved during the test was - 1640 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps
22:37
pte-ag2
i'm Starting to Get Sick of this 6 TIMES i have been GateWay Hopping and Still Getting Nowhere.
23:11
pte-ag2
Finally. still under what i should be getting 6000mbps-7000mbps, but at this point i'm taking what i can get
This is a joke. Seriously This Is Been going on for 3 Months.
pte-ag2
ptn-ag1
21:46
pcl-ag03
22:00
22:06
pte-ag2
22:12
ptn-ag2
22:20
Download speedachieved during the test was - 1640 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps
22:37
pte-ag2
i'm Starting to Get Sick of this 6 TIMES i have been GateWay Hopping and Still Getting Nowhere.
23:11
pte-ag2
Finally. still under what i should be getting 6000mbps-7000mbps, but at this point i'm taking what i can get
This is a joke. Seriously This Is Been going on for 3 Months.
I take Back what i just Said 
This Day Has Probley been the worst of the 3 months.
If this Issue dose not get fixed anytime soon i'm leaveing.
This Day Has Probley been the worst of the 3 months.
If this Issue dose not get fixed anytime soon i'm leaveing.
I just Don't get it. Back at June of 2009 on Plusnet Pro I was Getting What i was paying. Above 6mbps, Gaming Latency 32ms-60ms in UK Servers with Team fortress 2, I could Watch Blip Videos without Buffering. But Now I can't even Watch some Youtube videos Due to this Problem. Sigh...
Can we Please have a Clear Answer Whats going On as this is Stressing me out and probley others.
14:14
15:40
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15:40
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Despite having an open support ticket since mid-December after my broadband inexplicably dropped down to 0.3meg, no thanks to PlusNet's support it solved itself after a few weeks
I had a BT line problem last week, amazingly they gave reqally good service and an engineer fixed it within 24 hours, problem was it appeared to knock my broadband out of sync, my broadband is now running at
Its been like this for several days, and I've jumped through all the hoops you have to jump through for support
When I run the BT Speedtester, it doesn't recognise a problem, because it says:
"Download speed achieved during the test was - 132 Kbps
For your connection, the acceptable range of speeds is 50-250 Kbps.
Additional Information:
Your DSL Connection Rate :4512 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 135 Kbps"
I now seem to be in the never ending loop of support, and if its anything like December's problem I may be in for a long haul, except I won't because I cba with this every month
I had a BT line problem last week, amazingly they gave reqally good service and an engineer fixed it within 24 hours, problem was it appeared to knock my broadband out of sync, my broadband is now running at
Its been like this for several days, and I've jumped through all the hoops you have to jump through for support
When I run the BT Speedtester, it doesn't recognise a problem, because it says:
"Download speed achieved during the test was - 132 Kbps
For your connection, the acceptable range of speeds is 50-250 Kbps.
Additional Information:
Your DSL Connection Rate :4512 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 135 Kbps"
I now seem to be in the never ending loop of support, and if its anything like December's problem I may be in for a long haul, except I won't because I cba with this every month